Easier way to ensure specified fields carry over to promoted record
What is the challenge? Today, to ensure custom fields on an idea carry over on promotion, this requires a lot of manual set up - creating duplicate custom fields on promoted record layout and ensuring they have the same API key. This requires a pr...
Max Robbins
3 months ago
in Ideas portal
2
Future consideration
301 Redirect feature to maintain a single link for time-sensitive documents like release notes
What is the challenge? Currently we'll have to change the links on the home page and create or manually redirect new links for our product/support teams to share release notes documents. This is especially problematic for teams that release freque...
Jeremy Bruno
3 months ago
in Knowledge base
0
Future consideration
Option to sync layout between idea portal and idea record
What is the challenge? Often when I am creating an ideas portal, I want the ideas form I set up in the portal to have the same fields show up automatically in the idea record. However, I currently need to also customize the idea record's layout in...
Max Robbins
4 months ago
in Ideas portal
1
Future consideration
Many teams (typically at larger organisations) want to determine how their longer term strategic roadmap (3-5 years) will be impacted if they make adjustments to people, dates, funding or other assumptions using 'What if' analysis. This analysis c...
Show advanced estimate for a record in the Unscheduled work report when there isn't an end date on the record
What is the challenge? A customer was trying to set end dates for the features in the Unscheduled work report using the advanced estimates that had been set for the features as a guide for how long the duration of the feature should be. The initia...
What is the challenge? Users want the ability to prioritize their ideas, but currently, there is no functionality to add a custom field to an idea vote. This option is only available for proxy votes. What is the impact? Without the ability to prio...
Eliza Crawford
23 days ago
in Ideas
0
Future consideration
What is the challenge? The custom types configured in the features status/workflow configuration display with the field name "Type" on the feature layouts. The "Type" term cannot be customized. What is the impact? The term "Type" doesn't align wit...
Enable custom feature types to apply other records
What is the challenge? The custom types (configured in the features status/workflow) are only available for features. This type categorization is needed for other record types, including epics. What is the impact? The current workaround is to use ...
What is the challenge? There is no easy way to send ideas to engineering to work on or keep the information in sync. What is the impact? Time spent copy and pasting data. Out-of-date information leading to confusion. Describe your idea Like the re...
Set up multiple authentication methods to access the same knowledge base
What is the challenge? Currently it is possible to configure (SSO) for KB's but only one SSO, which makes it difficult to share a KB with multiple internal or external groups. What is the impact? This is confusing our internal users and a potentia...
Simone Bilton
about 2 months ago
in Knowledge base
0
Likely to implement