Application

What is the challenge? Using KB content in other systems, difficult to monitor for new publishing events What is the impact? Aha! Knowledge users Describe your idea Include KB publish events in the Aha! activity webhook

What is the challenge? I would like to integrate Aha! activity logs into my SIEM but cannot access the information from the Account > Activity table via the API. What is the impact? Unable to integrate with the corporate SIEM without th...

What is the challenge? The Aha UI for adding proxy votes is very click-expensive. Currently, adding proxy votes in Aha is a cumbersome process because the feature is deeply embedded within the Salesforce plugin. Users have to navigate through mult...

What is the challenge? In Aha! Ideas there is no place to access all attachments and files that have been uploaded across the account. This is useful if you want to quickly find a file or to download files from one place. What is the impact?...

What is the challenge? We already have the option to merge portal users into Aha! users, but there are scenarios where the reverse would be helpful. If a team wants to revoke internal Aha! access for certain users but keep them as portal users, ...

What is the challenge? Copying a KB does not include banner and logo: ⚠️ Notable Differences (Only Found in the Copy vs. Original) Homepage banner The original knowledge base has a banner image configured. The copy does not — “Remove bann...

What is the challenge? Currently, when documenting SOAP or XML request/response examples inside Aha! Knowledge, the preformatted object (used for code blocks) does not allow for direct “copy” functionality. Users must manually highlight text, wh...

By adding grouped features to the Master Feature view this would allow users to see which features are within their master features, and allow drag and drop of features between master features. The display of features is currently not an option ...

What is the challenge? Currently, a field cannot be required based on the value of another field. A few example use cases: If field A is selecting a Category from a dropdown menu: "User Experience", "Performance", or "Security," then field B w...

Currently Aha! offers two data center options: EU and US. This is a suggestion to offer an India data center option for India companies who require this.