Set up multiple authentication methods to access the same knowledge base
What is the challenge? Currently it is possible to configure (SSO) for KB's but only one SSO, which makes it difficult to share a KB with multiple internal or external groups. What is the impact? This is confusing our internal users and a potentia...
Simone Bilton
about 2 months ago
in Knowledge base
0
Likely to implement
CSV import - cannot deselect/clear a field once it has been selected for a row
What is the challenge? When doing a CSV import. you select the Aha! field each column corresponds to. Once a field is selected for a column, you cannot clear the field so it is no longer mapped to an Aha! field. What is the impact? Currently I hav...
Max Robbins
about 2 months ago
in Application
0
Future consideration
What is the challenge? There is no easy way to send ideas to engineering to work on or keep the information in sync. What is the impact? Time spent copy and pasting data. Out-of-date information leading to confusion. Describe your idea Like the re...
301 Redirect feature to maintain a single link for time-sensitive documents like release notes
What is the challenge? Currently we'll have to change the links on the home page and create or manually redirect new links for our product/support teams to share release notes documents. This is especially problematic for teams that release freque...
Jeremy Bruno
4 months ago
in Knowledge base
0
Future consideration
User permissions: prevent users from deleting records
We occasionally have situations where data is deleted and then we realize it needs to be recovered. If we notice this within 7 days we can restore the records from the recycle bin, but we would prefer to disable the ability to delete records for s...
Dale Potter
almost 2 years ago
in Account settings
3
Future consideration
Option to sync layout between idea portal and idea record
What is the challenge? Often when I am creating an ideas portal, I want the ideas form I set up in the portal to have the same fields show up automatically in the idea record. However, I currently need to also customize the idea record's layout in...
Max Robbins
4 months ago
in Ideas portal
1
Future consideration
What is the challenge? I love the new placement in your Aha! Big Ideas board of the "Share your product feedback", emphasizing customers search the portal before always just adding an idea. Is this a feature/option available to your aha! customers...
Lindsay Lawler
12 days ago
in Ideas portal
3
Future consideration
Receive notifications if someone adds/removes a To Do in a workspace
What is the challenge? Workspace owner and watcher (s) aren't notified if someone adds/removes a To Do in a workspace. What is the impact? Unable to monitor To Dos changes in particular for people who are using the To Dos feature as their action l...
Zineb Oufkir
12 days ago
in To-dos
0
Future consideration
Placement of "Card Shape" and "Open Item" on Whiteboard "Cards"
What is the challenge? The options "Shape" and "Open Record", available on card settings, switch spots on the setting bar. What is the impact? As a user, I keep hitting the wrong button - for example, i want to switch the shape of the card and I e...
Guest
12 days ago
in Whiteboards
0
Future consideration