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Knowledge base

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Reusable images in knowledge bases

What is the challenge? Repeatable graphics that are used across multiple knowledge bases and documents must be individually updated today What is the impact? This creates manual work each time a graphic needs to be updated Describe your idea Enabl...
Brittany Rhoney 3 days ago in Knowledge base 0 Future consideration

Create custom styles for use in KB text editor

What is the challenge? The text editor has limited pre-set styles available. For more complex or technical documents, the ability to create and save custom styles would be beneficial, particularly for users of Aha! Knowledge Advanced. What is the ...
Brittany Rhoney 3 days ago in Knowledge base 0 Future consideration

I want to be able to change document access and visibility permissions for an entire folder in Knowledge Advanced (not just individual documents)

What is the challenge? I have a need to hide a folder of documents in my Knowledge Advanced hierarchy. I am working on a new idea. And I am laying it out in notes under a folder, to keep the thoughts together. I don't yet know how many documents I...
Melissa Hopkins 15 days ago in Knowledge base 0 Future consideration

Paste config options: Strip all inline formatting from copy/pasted text by default

What is the challenge? Currently Aha! carries over all inline formatting from text copied outside of the system and pasted in text boxes. This functionality is useful for base HTML elements (strong, italics, headings, etc.), but creates extra work...
Jeremy Bruno about 1 month ago in Knowledge base 2 Future consideration

Restrict users/certain roles from editing, moving, or deleting certain material on a page/template in the knowledge base (in other words, limit some users to writing, editing, deleting, etc to just certain parts of the page).

What is the challenge? Need certain material to remain constant across pages What is the impact? Over time, pages can be modified and become non-uniform Describe your idea I would like the ability to restrict users/certain roles from editing, mo...
Mark T 10 days ago in Knowledge base 2 Future consideration

The knowledge base needs a search and replace function.

What is the challenge? When editing other people's writing, many mistakes are repeated (e.g., two spaces after a period; "&" instead of "and"). What is the impact? Have to manually fix each one. This approach is tedious and slow. Describe your...
Mark T 16 days ago in Knowledge base 1 Future consideration

Ability to format how text appears in relation to an image in Notes

What is the challenge? When adding an image into a Note that's meant for a Knowledge Base, there is no flexibility to control how the text wraps around an image. What is the impact? This limits how we are able to create notes with images that shou...
Jeff Bye 15 days ago in Knowledge base 2 Future consideration

Make users/certain roles select a template before creating a page in the knowledge base.

What is the challenge? Need to maintain the look of customer-facing pages What is the impact? Over time, pages stop looking uniform Describe your idea I would like the ability to make users/certain roles select a template before creating a page in...
Mark T 10 days ago in Knowledge base 0 Future consideration

Allow team members with Aha! Develop permissions to be able to add and update research notes on features from Aha! Roadmaps

What is the challenge? When features are assigned to a team in Aha! Develop, team members that don't have roadmap permissions can not add additional documentation to the research tab as it attempts to add the notes to the Roadmap level Knowledge B...
Mike Lowery about 1 month ago in Knowledge base 1 Future consideration

Add option to customize CSS to the KB

What is the challenge? Customers who want a tailored KB experience for users want options to further customize this. What is the impact? This would allow customers more flexibility to customize their KBs to their own brand and the experience they ...
Maria Plotkina 3 months ago in Knowledge base 0 Future consideration