When we import a Word doc, aha sets up the topic hierarchy automatically in the KB based on Word styles
What is the challenge? After importing a Word doc with many subtopics into a KB, we have to manually create the document's subtopics and sub-subtopics in aha and move the text to each one. What is the impact? A great amount of time to accomplish t...
David Yelenchic
10 days ago
in Knowledge bases
1
Future consideration
What is the challenge? Right now we don't seem to be able to create reports with inline comments on Aha Knowledge articles. What is the impact? Have to manually search through pages for any comments, which is daunting for sites with hundreds of pa...
Jeremy Bruno
10 days ago
in Knowledge bases
2
Future consideration
What is the challenge? Scribe provides the ability to produce high quality product SOP's fast and being able to embed them into an existing Aha based product knowledgebase would be helpful. What is the impact? Allows streamlining product documenta...
Nate H
24 days ago
in Knowledge bases
0
Future consideration
Reduce the Amount of Time for the "Publish" Button to Appear
What is the challenge? Towards the end of a documentation project, many quick, minor edits are usually made on multiple pages. We have to wait 15 seconds for the Publish button to become available after the change. What is the impact? Wasted time ...
David Yelenchic
about 1 month ago
in Knowledge bases
0
Future consideration
What is the challenge? I want to include a callout box in a numbered list, but I can't. It's either making the whole list a callout box or when copying a callout box it's just taking the sentence, but not the box What is the impact? I cannot use c...
Michele Voth
about 1 month ago
in Knowledge bases
0
Future consideration
What is the challenge? sometimes I have big callout boxes with a bulleted list, but it's not possible to include a bulleted list in there, just in front What is the impact? it would look more organized Describe your idea have the option of a bulle...
Michele Voth
about 1 month ago
in Knowledge bases
0
Future consideration
linked documents will be downloaded directly What is the impact? user might not like this Describe your idea before the download the linked document could be shown in a preview window. Where they can then click Download
Michele Voth
about 1 month ago
in Knowledge bases
0
Future consideration
What is the challenge? Aha! Knowledge has limited export options (esp bulk exports), making it difficult to back up or repurpose content. What is the impact? Lack of export functionality limits backups and content sharing options. Describe your id...
Jeremy Bruno
about 2 months ago
in Knowledge bases
2
Future consideration
What is the challenge? We use Aha for a lot of our product documentation. There is a lot of copy/pasting and some documents end up looking very disjointed. Individually fixing each secion is very time consuming. A format painter option, similar to...
Stephanie Sullivan
about 2 months ago
in Knowledge bases
1
Future consideration
What is the challenge? We have two knowledge bases, customers and internal users. Some of the pages are common between both knowledge bases (Supported Browsers as an example) and we have used the 'Link' feature to link to the common document in a ...
Steve C
2 months ago
in Knowledge bases
0
Future consideration