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Status Future consideration
Categories Knowledge base
Created by Sophia Papadopoulos
Created on Apr 26, 2024

Expand Knowledge Base to enable in-app notifications in MY app

What is the challenge?

Updates and notifications to the Knowledge Base rely on a user being logged in to the Knowledge Base itself to see these.

What is the impact?

Updates won't be shared in the way I want them to be.

Describe your idea

Users are not likely to be in the KB. They will be in my app. So I would like to be able to embed the notifications in to my app/website. And drive users to my KB for more info.

Basically that little box that Aha has to tell me there's new functionality - I want the same in my app. Doing it directly from Aha would simplify the workflow.

  • Attach files
  • Sophia Papadopoulos
    Apr 27, 2024

    Nothing. It's a really big gap for my product to be honest. I'd love to use something like Beamer or UserFlow. But neither of these would have the benefit of being integrated with my roadmap tool.

    Same question to you, though... what does Aha use?

  • Admin
    Sarah Moisan-Thomas
    Apr 26, 2024

    Thanks for sharing this idea! What tool are you using for your KB today?