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Knowledge base

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Automatically update links to headings when heading name is changed

What is the challenge? When we update the text of a heading in Aha! Knowledge, any links to that heading on a page are not automatically updated with the new text, which breaks the link. e.g. This is a heading #this-is-a-heading When I change "Thi...
Jeremy Bruno 26 days ago in Knowledge base 0 Future consideration

Allow selection of documents as header links

What is the challenge? Cannot select documents from the KB to include as links in the header What is the impact? ^ Describe your idea Would like to be able to link documents from within the help as links/buttons in the header.
Jeremy Bruno 6 days ago in Knowledge base 1 Future consideration

Upload pdf directly into a documents workspace

What is the challenge? I cannot directly upload a pdf in a documents workspace folder, only as an attachment of a note. What is the impact? I now have to search for my pdf, because they are hidden in notes. Describe your idea Directly upload pdf i...
Guest about 1 month ago in Knowledge base 1 Future consideration

Show note author setting on whiteboard should persist

Currently the setting on a whiteboard to show the note author doesn't persist so users have to click it every time when visiting a whiteboard to see who created notes. We would prefer for the setting to persist so we don't have to select it every ...
Guest 10 days ago in Knowledge base 0 Future consideration

Bulk edit workspace sharing permissions on documents

What is the challenge? I have a need to hide a folder of documents in my Knowledge Advanced hierarchy. I am working on a new idea. And I am laying it out in notes under a folder, to keep the thoughts together. I don't yet know how many documents I...
Melissa Hopkins 4 months ago in Knowledge base 0 Future consideration

301 Redirect feature to maintain a single link for time-sensitive documents like release notes

What is the challenge? Currently we'll have to change the links on the home page and create or manually redirect new links for our product/support teams to share release notes documents. This is especially problematic for teams that release freque...
Jeremy Bruno 3 months ago in Knowledge base 0 Future consideration

Stop Aha from going to the top of the page when refreshed.

What is the challenge? I'm deep into a page making changes. Aha refreshes, and the top of the page is displayed. Now I have to find where I was working. What is the impact? Extra time, work and frustration Describe your idea When a refresh occurs,...
Mark T 12 days ago in Knowledge base 0 Future consideration

Paste config options: Strip all inline formatting from copy/pasted text by default

What is the challenge? Currently Aha! carries over all inline formatting from text copied outside of the system and pasted in text boxes. This functionality is useful for base HTML elements (strong, italics, headings, etc.), but creates extra work...
Jeremy Bruno 5 months ago in Knowledge base 2 Future consideration

Add JSON format to preformatted style

What is the challenge? In a knowledge base document, in a code block with the preformatted style applied, there's no option to select JSON as the format. JSON content is frequent in knowledge base documents, especially about API functionality. Wha...
David 30 days ago in Knowledge base 0 Future consideration

Add "Increase Indent" and "Decrease Indent" buttons to the Knowledge Base toolbar

What is the challenge? Too many clicks to increase or decrease text/paragraph indent; currently, we have to select those options from the List dropdown What is the impact? Wasted time Describe your idea Add "Increase Indent" and "Decrease Indent" ...
David Yelenchic 4 months ago in Knowledge base 3 Future consideration