What is the challenge? |
Aha! Knowledge has limited export options (esp bulk exports), making it difficult to back up or repurpose content. |
What is the impact? |
Lack of export functionality limits backups and content sharing options. |
Describe your idea |
Add more export options, including HTML, folder-level PDFs, and other standard knowledge base content formats. |
Thanks for sharing this idea @Guest ! We recently released an option to export an entire knowledge base to PDF, but we can understand how additional formats would be useful for backups. If you would like to try this out, you can find the new option in Account settings > Knowledge bases > More options menu > Export to PDF: