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Be able to send a custom reminder email during an Empathy Session

An Empathy Session can be a week long. And our users get wrapped up in their day to day and it is easy to forget about the session. I have been manually creating google labels for group emails to remind them a couple of times during the week. "Tha...
Guest 18 days ago in Empathy sessions 0 Future consideration

Polls: Ability to add multiple questions

Right now it appears we can only ask 1 single polling question. I was hoping to add a series of questions to a poll about a single feature that we launched.
Guest about 1 month ago in Polls 0 Future consideration

Choose between single choice or multiple choice polls

It would be helpful to have a multiple choice polling option in addition to single choice so poll participants can select multiple of the provided answers.
Rose Smith 4 months ago in Polls 0 Future consideration

Add polls in advance for an empathy session

When preparing for an empathy session, I'd like to be able to create polls to ask the attendees and I'd like to be able to create these ahead of the session. Then, in the session I'd like to be able to select a pre-created poll to ask the audience.
Madeleine Black over 2 years ago in Empathy sessions 0 Likely to implement

Update Empathy Session invitation content

Provide configuration for the email content sent to Empathy Session invitees. We can do some but not all. The default below the dates does not necessarily apply to each situation.
Guest 2 months ago in Empathy sessions 0 Future consideration

Screenshot in browser widget

Allow customers to upload screenshots of what they are looking at when they have feedback. Would also be cool if they could crop it with a selection.
Guest over 2 years ago in In-app feedback 0 Likely to implement

When I reply to a comment in an Empathy session, the person who wrote the initial comment should be notified.

I created and Empathy session. However, when I replied to comments within the Empathy session, nobody was notified. Therefore, unless they scrolled back through the comments, they would never know.
Guest 3 months ago in Empathy sessions 0 Future consideration

Dependent questions on Polls

Depedendent questions would be the ability to have future questions that are triggered by the previous. Effectively, poll takers would never see all the quesions but rather the relevant ones based on their responses. This would allow a poll taker ...
Guest 5 months ago in Polls 0 Future consideration

Private in-app feedback widget

This is a need for us in order to get feedback on our product. We are not interested in a shared feedback widget, but interested in individual feedback from every single user. We don't want to 'spam' our users/customers with feedback from other us...
Julie Jensen 10 months ago in In-app feedback 2 Future consideration

Polls support playing videos

In addition to mockups and images, it needs to support videos. This would allow us to create polls that give our portal users a short preview of whatever we are trying to get feedback on.
Kelly Sebes 10 months ago in Polls 0 Future consideration