What is the challenge? We use the idea's portal to collect problems and opportunities from our stakeholders. However, we often get low quality items or they are written as feature requests. What is the impact? It costs us all a lot of time to proc...
What is the challenge? Frequently ideas submitters provide vague or incomplete information or fail to provide critical information for product managers to evaluate. What is the impact? Product managers miss key feedback or misunderstand customer c...
Bonnie Trei
7 days ago
in Ideas portal
0
Future consideration
What is the challenge? We have a large number of workspaces and categories in our product taxonomy and would like to use AI to analyze ideas when submitted to suggest the right combination of where these ideas should live when customers submit ide...
Jerimiah Rudden
17 days ago
in Ideas portal
0
Future consideration
Add ability for users to report on their ideas from the ideas portal
What is the challenge? When users are logged into the ideas portal, they want to view a report of all their ideas, the status of their ideas, which features they're promoted to, and the timeline for delivery. Currently, we can build this report, b...
Eliza Crawford
30 days ago
in Ideas portal
0
Future consideration
What is the challenge? I love the new placement in your Aha! Big Ideas board of the "Share your product feedback", emphasizing customers search the portal before always just adding an idea. Is this a feature/option available to your aha! customers...
Lindsay Lawler
7 days ago
in Ideas portal
3
Future consideration
Allow admins to control the frequency of the Ideas portal summary email
What is the challenge? Due to our planning and release cadence, Ideas do not change status very frequently. Customers receiving weekly emails in which there is not change in status are reminded that their ideas have not moved and end up less satis...
Alex Horan
3 months ago
in Ideas portal
1
Future consideration
Allow idea automation to include submitting organization as a condition
What is the challenge? When an idea is submitted or changes status I want the account team members associated with the customer that submitted the idea to be notified (or added as watchers). This is not possible today, and as a result I have to no...
Alex Horan
3 months ago
in Ideas portal
0
Future consideration
Remove +1 vote added on idea submission for submit-only portals
What is the challenge? Our team has a process where we gather customer votes through a submit-only portal throughout the year, then at the end of the year we open up these questions for voting w/ a vote limit to our customers' designated voters. C...
Max Robbins
about 1 month ago
in Ideas portal
1
Future consideration
Easier way to ensure specified fields carry over to promoted record
What is the challenge? Today, to ensure custom fields on an idea carry over on promotion, this requires a lot of manual set up - creating duplicate custom fields on promoted record layout and ensuring they have the same API key. This requires a pr...
Max Robbins
3 months ago
in Ideas portal
2
Future consideration