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Ideas portal

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Track votes by portal

What is the challenge? We have a customer facing portal and an internal portal. We are trying to track activity and engagement by portal, but I cannot seem to get the specific details about what portal a vote was submitted in. What is the im...
Lindsay Lawler 5 days ago in Voting 0 Future consideration

Move Description back to the Overview

What is the challenge? I'm forced to go to another tab that by default was off the side panel to find the description / details of the idea What is the impact? Takes more time to review an idea and get details when I have to switch between...
Guest 6 days ago in Ideas portal 2 Already exists

Ability to change predefined choice list terminology in ideas portals

What is the challenge? We use a custom predefined choice list field to assign product ideas to different product domains in our suite of offerings. The challenge is the terminology we use internally to identify differs from what our customers ma...
Lindsay Lawler 7 days ago in Ideas portal 0 Future consideration

Improve idea submission quality using AI in ideas portals

What is the challenge? Customers/Stakeholders are submitting ideas with minimal information leaving product managers to have to reach out to get more information in order to assess the idea further. We can extend the form to include required fie...
Bonnie Trei 4 months ago in Ideas portal 0 Future consideration

Reduce creation of duplicate accounts across Roadmaps and Idea portals

What is the challenge? Today if a team has multiple email aliases for their users there is no easy way to stop the creation of duplicate accounts across Roadmaps and Idea portals. What is the impact? A single person may have an Aha! accoun...
Kristina Gass 3 months ago in User management 1 Future consideration

Ideas Portal Custom Filter - Increase Available Items

What is the challenge? The custom filter is currently limited to the top 20 items in the custom filter. What is the impact? We use that filter for customers and have over 20 in the list. They are currently listed alphabetically. Limiting t...
Kalee Griffith 12 days ago in Ideas portal 1 Future consideration

1-click Way to Add Customer Data to Feedback: Enhancing Proxy Vote Usability in Aha for Improved Adoption and Efficiency

What is the challenge? The Aha UI for adding proxy votes is very click-expensive. Currently, adding proxy votes in Aha is a cumbersome process because the feature is deeply embedded within the Salesforce plugin. Users have to navigate through mult...
Rahul Singhania 7 months ago in Voting 2 Future consideration

Allow idea automation to include submitting organization as a condition

What is the challenge? When an idea is submitted or changes status I want the account team members associated with the customer that submitted the idea to be notified (or added as watchers). This is not possible today, and as a result I have to no...
Alex Horan about 1 year ago in Ideas portal 2 Future consideration

Ability to filter by segment in proxy votes view on Ideas portal

What is the challenge? Our organizations have custom fields that are also segment groupings. Our industries wish to be able to view by organization (proxy votes view in the portal) but also have the ability to filter by segment. This is not poss...
Guest about 1 month ago in Ideas portal 0 Future consideration

Impersonate an idea portal user

What is the challenge? Our account managers are unsure which ideas their individual customers can see in our customer facing ideas portal. What is the impact? When preparing for a customer call they cannot understand the ideas that a custo...
Alex Horan 20 days ago in Ideas portal 0 Future consideration