What is the challenge?
Formatting on the Scheduling Details page not translating on external schedule page. See screenshots
What is the impact?
All scheduling pages
Describe your idea
See screenshot
What is the challenge?
If a customer needs to reschedule their meeting, they have to respond to the email, but then the next steps aren't logical. The Discovery Study owner has to go into Participants, select 'Needs to Reschedule' next to the pa...
Option to add additional fields to Interview Schedule page
What is the challenge?
When scheduling interviews, the only fields offered for customers to fill out are Name and Email. We then have to manually fill in the Title and Organization they are part of. Why not have the customer fill this out on the...
Integrate Aha! Discovery with Slack to import customer or internal team discussion data
What is the challenge?
Some research teams invite group participants to closed Slack channels for each research study. Some teams would like the ability to directly import conversational data into Aha! Discovery through a direct integration with...
James Harris
9 days ago
in Discovery / Studies
0
Future consideration
Support comments on Discovery interviews and studies
What is the challenge?
Currently comments are not supported at the interview or study level in Aha! Discovery.
What is the impact?
Product, UX or research teams cannot collaborate via comments on these data records, as they can on others a...
What is the challenge?
Our researchers conduct a high volume of interviews and need ways to group and organize interviews so they are easier to manage and revisit over time. Today, the list of interviews for a study is only a single list that ca...
Reilly O'Connor
28 days ago
in Discovery
0
Likely to implement
Allow uploading of images to interview transcripts
What is the challenge?
Currently, images cannot be uploaded to an interview transcript, though audio/video/documents can. If an interviewee is discussing their particular setup or making sketches to support the discussion, the interviewer will o...
Reilly O'Connor
about 2 months ago
in Interviews
0
Future consideration
What is the challenge?
Studies are a critical construct in how Discovery users organize and manage their work, but the capabilities are limited to fully manage research projects.
What is the impact?
Discovery users needing to better manage...
Jeanette Resnikoff
about 1 month ago
in Studies
0
Future consideration
What is the challenge?
Discovery studies can be linked to Roadmaps records from that record's research tab, but there is no way to make the link from the Discovery view of the study.
What is the impact?
Improve efficiencies in navigation f...
Jeanette Resnikoff
about 1 month ago
in Studies
0
Already exists
Support an integration between Aha! Discovery and Gong to pull in conversation recordings and transcripts
What is the challenge?
Product, UX and research teams that are using Aha! Discovery sometimes want the ability to pull in conversations that sales team members are having with existing or prospective customers and surface insights. Many sales te...