Rally Integration options need "pull all fields"

When looking at the details of a feature or master feature under Integrations, there are options for "Delete Link" and "Resend All Fields".  But what if the fields that need to be sync'd were changed on remote system (e.g. Rally) and I need to re-sync the changes for whatever reason and the correct values are on the remote system.  I need a "Pull All Fields" option.

  • Dan Eisenhut
  • May 16 2018
  • Already exists
Release time frame
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  • Dan Eisenhut commented
    9 Sep, 2019 07:48pm

    This issue is still my biggest headache.  Performing an "Update Records" takes hours now.  I just want to be able to pull fields from Rally for a single record.  The sync with Rally is of questionable stability and it frequently misses updates.

  • Dan Eisenhut commented
    25 Jan, 2019 06:31pm

    I am still fighting with this issue as the Rally integration seems to fail frequently.  I've already done a 30 minute "Update Records" once today and it looks like I'll need to do it again.  It is not really a solution when you just need it to update one record that you know was just updated on Rally 5 minutes ago and it just won't sync the changes.

  • Dan Eisenhut commented
    5 Jun, 2018 12:22pm

    Attempting to use this "Update Records" on the Rally integration.  This is really slow and takes a long time, currently running for about 10 minutes so far and still less than half way on the progress bar.  It would be nice if there was a control on an individual feature or master feature just to sync that single linked record instead of re-syncing everything.  So I disagree that this "Already Exists".

  • Admin
    Austin Merritt commented
    16 May, 2018 02:23pm

    Hi Dan, this is currently possible using the Update records option from the integration settings. This will update all linked records (based on your mappings) with the latest information from Rally.