Ability to add Idea portal at the product line level

This way I have one place to look for ideas and one place to update and configure the portal. There's too much going on if I have an ideas portal for each product and too many places I need to go to update categories if I have one that touches all of them

  • Guest
  • Sep 30 2016
  • Already exists
Release time frame
  • Oct 25, 2016

    Admin Response

    It's currently possible to add multiple products to your ideas portal via Settings -> Account -> Configure idea portals. In doing so, you can have a single ideas portal across all products in your product line (for straightforward configuration and management).

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  • Max Cascone commented
    April 11, 2017 21:25

    That may be, but it's still product-specific categories. what we want is a product-line hierarchy, so you can submit ideas to a "general" bucket at the product line level, or target a specific product. 

    It's frustrating that for a single-product portal, it works as expected and you can add custom categories. But with a product line portal, you lose that higher level of hierarchy and ability to capture general ideas.

  • Max Cascone commented
    April 11, 2017 21:34

    Also, the behavior is different in the two modes. For a single product portal, you get the "all" list of the product and its optional categories. When you have a product-line portal, you actually don't get that top-level "all" category that you get with a single-product portal - you only get the products within the product line.