RELATED IDEAS
Default admin responses for each status
As a Product Manager, when I change an idea status, I want a default admin response to appear automatically. I could then tweak this pre-populated response as necessary and publish it. This would save me a lot of time during our idea triaging sessions.
For example, when I triage an idea to "Unlikely to implement" (which is a status I've created), I'd like the admin response to populate with the default admin response I've set for the "Unlikely to implement" status, which is, "Given the limited interest in this feature, we have decided not to build it. If you think we should reconsider, please vote on this item and give us specific feedback on how this impacts your business."
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ADMIN RESPONSEAug 29, 2024
Automation for ideas is now included in two subscription plans: Aha! Ideas Advanced and Aha! Roadmaps Enterprise+. We also added the ability for automation rules to post an admin response to an idea based on a status change.
We will keep tracking this idea for a prompt to manually enter a comment, with response templates.
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MERGED
Canned admin responses to ideas
As a Product Manager, it would be really cool to have a list of, say, 10 or so, standard responses that I can choose from when reviewing ideas because it will save me a fair amount of time.
We have plenty of screen space to include a list of canne...
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Future consideration
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MERGED
Improve Aha! Automation
Who would benefit? Product team and Idea requestors What impact would it make? Reduces manual commentary on Ideas. Idea requestors can get some view on what is giong on. How should it work? Enhance automation to allow to add a new comment on the r...
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Future consideration
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MERGED
Idea admin message boilerplates/templates
When writing admin messages, we try to use similar messages and then customize them. Example: We appreciate the feedback on this idea. Despite the interest in this request, we do not plan to implement this idea. [... reason] We use different templ...
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Future consideration
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We would like to have the canned response without the automation. One of our statuses is frequently, that we will not include an idea in the roadmap at this time, but a customer can pay to expedite the development and instructions on how a customer can do that. It's one of several statuses that we would like to have stored and be able to cut and paste into the comments only as a manual trigger.
Similar to #APP-I-4277