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Status Future consideration
Categories Ideas
Created by Elina Hu
Created on Aug 26, 2016

RELATED IDEAS

Default admin responses for each status

As a Product Manager, when I change an idea status, I want a default admin response to appear automatically. I could then tweak this pre-populated response as necessary and publish it. This would save me a lot of time during our idea triaging sessions.

For example, when I triage an idea to "Unlikely to implement" (which is a status I've created), I'd like the admin response to populate with the default admin response I've set for the "Unlikely to implement" status, which is, "Given the limited interest in this feature, we have decided not to build it. If you think we should reconsider, please vote on this item and give us specific feedback on how this impacts your business."

  • ADMIN RESPONSE
    Aug 29, 2024

    Automation for ideas is now included in two subscription plans: Aha! Ideas Advanced and Aha! Roadmaps Enterprise+. We also added the ability for automation rules to post an admin response to an idea based on a status change.

    We will keep tracking this idea for a prompt to manually enter a comment, with response templates.

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    • Guest
      Reply
      |       Jun 10, 2024

      We would like to have the canned response without the automation. One of our statuses is frequently, that we will not include an idea in the roadmap at this time, but a customer can pay to expedite the development and instructions on how a customer can do that. It's one of several statuses that we would like to have stored and be able to cut and paste into the comments only as a manual trigger.

    • Benjamin Biermann
      Reply
      |       Jul 12, 2019

      Similar to #APP-I-4277

    7 MERGED

    Canned admin responses to ideas

    As a Product Manager, it would be really cool to have a list of, say, 10 or so, standard responses that I can choose from when reviewing ideas because it will save me a fair amount of time. We have plenty of screen space to include a list of canne...
    Tom Beck about 8 years ago in Ideas 4 Future consideration
    1 MERGED

    Improve Aha! Automation

    Who would benefit? Product team and Idea requestors What impact would it make? Reduces manual commentary on Ideas. Idea requestors can get some view on what is giong on. How should it work? Enhance automation to allow to add a new comment on the r...
    Asokan Manickavasagam over 1 year ago in Comments / Notifications 0 Future consideration
    3 MERGED

    Idea admin message boilerplates/templates

    When writing admin messages, we try to use similar messages and then customize them. Example: We appreciate the feedback on this idea. Despite the interest in this request, we do not plan to implement this idea. [... reason] We use different templ...
    Niklas Gromann about 3 years ago in Branding 0 Future consideration
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