It would be useful to add conditions to the new automation rules feature to allow for more targeted behavior. For example in my internal ideas portal, I have an approval step in the ideas workflow between "needs review" and the next step in the process; allowing a group of internal stakeholders to approve or park an idea. I want to create a customer facing ideas portal and automatically bypass the approval based on the source of the idea (portal url). The workflow automation is already useful, but would be more so if it could be triggered conditionally based on other data elements.
|Release time frame||3 months|
Automation rules can now have additional conditions, so that you can better control when they run. You can also now select multiple field values to trigger a single automation rule. And we added a new trigger options for ideas based on the portal the idea was submitted in.