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Categories Ideas
Created by Michael Marfise
Created on Apr 18, 2020

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Merged idea

This idea has been merged into another idea. To comment or vote on this idea, please visit A-I-8967 Add conditions to Automation rules.

Complex Automation Triggers Merged

Single event triggers today are too simple to handle most of the actions I need. For example, we want to assign ideas to PMs based on categories but this requires a single automation for every category-PM combination. It would be much easier if you have similar abilities as you do in filters to create triggers

for example:

If idea update and (category = A,B, C , assign to PM A) OR (category = D,E,F, assign to PM B)

BTW-- you need an Automation category

  • Ben Smith
    Reply
    |     Oct 8, 2020

    We need this now!! :) I think in most tools as soon as the ability automate is enabled, the need for complex rules is immediate. In my case I encountered a limitation when trying to create an automation rule to send emails to product manager(s) based on the criteria in an Idea submission. I was looking for the ability to notify multiple recipients based on criteria from the Idea. Must like the example in the idea description except (if category = A, B, C, then notify product manager A, B and C). If ideas submitted could fall into multiple categories I want each PM to know it was submitted and be able to review. If complex automation rules are being developed it probably makes sense to open up the possibility for triggering on. In terms of ideas, any fields in the form should be options. The same applies to other ways automation rules can be used.