What is the challenge? |
When mapping Components in Jira to a predefined choice custom field in Jira, you are not given the option to map the values. If there is a failure in the import due to this field, no record or error information is displayed. It just tells the customer to reach out to support. |
What is the impact? |
More frequent engineering escalation and customers are not able to troubleshoot the record failures |
Describe your idea |
Configure values to map across the fields and display error details including which records failed |
Release time frame | 1 month |