Goal:
We want to see in DevOps which Item it syncs with in Aha!
Current set up:
Aha! URL field linked to Hyperlink field in DevOps
Challenge:
We are using the hyperlink field to capture URLs to multiple sources. This is all being done in a single field in Azure DevOps as it supports being able to capture multiple URLs.
The field in Aha! captures a single URL, when you send this field through the integration -- it will remove and replace the other links in the field.
Proposed Solution:
When sending information from the Aha! URL field to the Azure DevOps hyperlink field it does not delete other links and adds the URL as another option to select.
I've only seen the URLS in AzureDevOps only go missing when the integration is setup to be bi-directional. When it's one-way sync (from Aha to ADO), there are no issues with having additional hyperlinks on the ADO record.
Perhaps it is different because we are on the on-premises version of Azure DevOps rather than the cloud one, but we haven't had a problem with this.
On the Azure DevOps side, we create a link (NOT a field) of type hyperlink in Azure DevOps that links to the Aha work item. Attached are screenshots of what our configuration looks like in Aha and what the hyperlink looks like in Azure DevOps.