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SHIPPED Share clips from customer interviews
What is the challenge? When reviewing and analyzing interviews, I want to clip moments from interviews so I can easily share then with my team and stakeholders. It is not easy to share a section of the video where a customer describes the challe...

All ideas

Add color to transition buttons

We have created a few transition button in our requests workflow. Sometimes, we have four transition button for a status and it is difficult to find the good action only with the associated texte. Is it possible to add the capability to color thes...
Guest over 7 years ago in Ideas 0 Future consideration

Advanced Integration with Zapier

I was trying to do an integration between Freshdesk and Aha, and since there is no direct integration, I used Zapier, however, the fields available at Zapier are just the idea title and description, all the custom fields I have on Aha's ideas are ...
Guest over 5 years ago in Integrations 1 Future consideration

Configuring Email Notifications for Non-Idea Portal Notifications

There appears to be configuration settings to "white label" the email notification settings in the Ideas Portal setup pages. It would be great to also have this feature available for general email notifications for either the weekly, daily and ins...
Guest about 9 years ago in Comments / Notifications 0 Unlikely to implement

Expose record links to ideas portal

As a product manager I want to show my users the record links of an idea (related to...) so that my users don't need to spam all related ideas in the comments (since they are or were already linked in the backend) and so that they can easily check...
Benjamin Biermann over 7 years ago in Ideas portal 0 Future consideration

Allow Jira-related fields to be included in automation rules

It would be helpful for fields like the Jira key or integration link to be available in automation rules. That would enable my team to create triggers that look at when an integration link is changed or is no longer available.
Katrina Purcell over 5 years ago in Automations 0 Future consideration

Notifications for emoji reactions

When someone adds an emoji reaction to my comment, I would like to be notified about it. That way, I don't have to remember to go check my old comments to see if anyone responded with an emoji. This would let me rely on emoji reactions as part of ...
Kelly Sebes over 7 years ago in Comments / Notifications 0 Unlikely to implement

For JWT SSO, don't overwrite updated values for First Name, Last Name, etc.

Typically in SSO JIT flows, the metadata about the user, for example First Name and Last Name, are used during User Creation (JIT from SSO), not subsequent User Authentication. For example, if I edit a user in the Admin side, and put in their prop...
Guest over 7 years ago in Ideas portal 0 Unlikely to implement

Internal users should be able to create To-dos for Ideas and assign them to Ideas Portal users.

We need a more structured way to collaborate with submitters of Ideas from our customer (external) users. Currently we can only converse via Comments. We'd like to be able to assign To-dos to (private) portal users so that they can review and acce...
David Barber over 3 years ago in To-dos 0 Future consideration

Ability to schedule activity report

Currently most reports can be scheduled. However, there is no way to schedule the user activity report at this time. We need to be able to schedule activity reports so we can better utilize our licenses and assign to users who need access.
Andras Szakal over 3 years ago in Settings 0 Future consideration

More sorting options on Custom Roadmaps

We are tracking OKRs in our organization and we use Custom Roadmaps for a lot of our visuals. Currently the only way to sort Initiatives tied to the OKRs is by alphabetical order in Custom Roadmaps. Would like to see more options on the Custom Roa...
Guest over 3 years ago in Roadmaps 0 Future consideration