What is the challenge? Certain copyright, legal, etc. information must be included on each KB page. Right now, this text would need manually added to the bottom of each article. If it ever needed changed, each article would need edited. What is th...
Our Support team uses Gainsight CS to track and manage interactions with customers. They want to be able to look at Aha ideas submitted, voted on, or subscribed to by specific customers all without leaving Gainsight. They will use this during cust...
Brian Trombley
over 5 years ago
in Wanted
3
Shipped
We get a lot of Ideas in our customer facing portal and many are duplicates. Our product managers are swamped responding to Ideas and rarely are able to remember previous Ideas or parse through them all to merge them together. It would be great if...
On our way to Initiative Roadmap Nirvana - Priority 3 of 3 - Ability to see the size of an initiative in story points or time
First, we LOVE the new Strategy / Roadmap option.
Our company maps features to epics, and requirements to user stories, so initiatives are exactly the level of detail we want to use to communicate with our executives, and also to communicate to th...
I would like to be able to set record links at the requirement level, e.g. to say that a requirement in one product depends on a requirement in another product.
Currently I can do this at the feature level but that doesn't give me enough informati...
Kevin Burges
about 8 years ago
in Features
4
Shipped
Notification for external Portal Users of new Ideas.
My external users (customers) would like a summary of new Ideas submitted each week to know if there is anything they may want to look further into or vote on.
Allow roadmaps to display related/dependent records
As a product or portfolio manager, I need to be able to visualize my work as well as the related/dependent work from other workspaces in a single roadmap. The work that is being contributed by other workspaces may be in parallel parent lines or re...
Bonnie Trei
almost 5 years ago
in Reports / Roadmaps
4
Shipped
Currently, there is no way to bulk edit users for portal users. As an administrator, I have to perform everyday actions such as Unsubscribe, disable, delete, edit to these users one at a time.
David Willequer
about 3 years ago
in User management
4
Shipped
Prevent users from updating fields through bulk edit when set to "read only"
What is the challenge? A set of fields on various records (initiatives, epics and others) are used for financial reporting and should only be editable for a specific set of users. The fields are set as read only in their custom layouts, but can st...