Add multiple idea forms for same product

As a product manager, I must have the ability to accept enhancement requests from different stakeholders who have different types of information to provide, so that I can collect the right type of information needed to address the requirement.

We have internal stakeholders (consultants) who need to provide us with enhancement requests to replace customizations they have built for clients; clients typically are submitting requests for out of the box functionality for our product.  We would like to have a separate portal for each group, with different available fields for them to provide us the specific detail needed in each different circumstance.

  • Norah Brennan
  • Jun 5 2017
  • Already exists
Release time frame
  • Jun 5, 2017

    Admin Response

    Thank you for your idea. This is currently possible by creating separate products/portals for your partners' and customers' ideas. Each form could then be customized as needed and ideas could be promoted into the appropriate product when you are ready to get to work on them.

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  • Guest commented
    November 1, 2017 15:56

    Creating different products just to collect a variety if input from different users is an inefficient manner to managing a product.  It would be more beneficial to have the ability to target different users for a single product.

  • Matt Vlasach commented
    December 31, 2017 18:21

    Agreed: We want to be able to share the same idea objects across internal and external-facing idea portals, just with certain fields hidden or shown based upon the user class of each portal (think an internal employee idea portal and a customer-facing external idea portal).  Otherwise we end up with a lot of duplicate ideas and lost opportunities for "me too" votes from individuals in their respective portals.