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13
VOTE
14
VOTE
Zendesk: Add idea URL to ticket when idea is linked or created
I feel like there is a gap in the Zendesk integration. Aha! allows the support agent to link to an idea/create an idea, but there is no simple way to direct the actual customer to the idea so they can vote on it, comment on it, etc. As a support r...
2
Future consideration
7
VOTE
Bulk option to create related ideas for multiple features at once
If I want to get customer feedback on features that I'm already planning, I would like to add them to the ideas portal. Currently, I have to do this one by one. It would be nice to have a bulk option. This would also be helpful if I need to seed a...
1
Future consideration
1
VOTE
Include link to relevant automation rule in record history
In the record history, include a link to the automation rule that triggered something to happen so that I can quickly figure out which automation rule caused the change to happen. Currently it can be hard to figure out why something happened when ...
0
Future consideration
1
VOTE
Can we have the progress set to 100% on release items when they are closed?
What is the challenge? Manually editing the % progress is a pain What is the impact? Loss of productivity Describe your idea Make it editable in the UI and workflow to auto set to 100% when the ticket is closed.
0
Future consideration
7
VOTE
Need multiple approvers to have ability for ANY approver to approve (rather than all)
Hello. I'd like to be able to put more than one approver on an approval task and have either approval mark that to-do as complete. Right now it is structured as an AND function rather than an OR. (ie. Assignee 1 AND Assignee 2 must approve. I want...
3
Future consideration
10
VOTE
Add History Tracking on Configuration Screens
This would allow a person to review if something changed on the configuration and what was changed.
The benefit is is something changed and a person is not aware, they do not add it back. Or if something was modified, we can find out why and reso...
1
Future consideration
1
VOTE
Filter Slack notifications based on votes
What is the challenge? We get a large amount of posts every day that is too much for regular Slack integration. What is the impact? We don't use the Slack integration Describe your idea We'd like to only get Slack notifications when a post gets ab...
0
Future consideration
1
VOTE
Disable attachments in description fields
What is the challenge? We want to limit the ability for customers accidentally uploading sensitive information files. We can filter file types in the Attachment field, but we can't if we add the description field What is the impact? Medium Describ...
0
Future consideration
3
VOTE
Ability to bulk color row content in pivot reports
Instead of having to color each individual cell in a row the same color in a pivot table, I would like to ability to give that entire row a color so that any features/user stories /entries within that row all have the same color. Right now each in...
0
Future consideration
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