Discovery
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2
VOTE
Citation links to AI-generated Discovery insights
What is the challenge?
Users want to easily be able to trace why AI provided certain insights so they can be assured of AI accuracy.
What is the impact?
By connecting responses to real data, citation links build trust and confidence in AI-...
0
Future consideration
2
VOTE
Identify customer pain points from Zendesk tickets > use to schedule Discovery interviews
What is the challenge?
Companies use Zendesk to manage email communication with customers. It is really hard for PMs to index across all the tickets and pull out common pain points from customer tickets to ask questions and organize feedback tre...
0
Future consideration
5
VOTE
Gainsight integration for populating interview participants
What is the challenge? Gainsight has information about end users and their usage data, which could be valuable to have in real-time. What is the impact? A more powerful participant list, leading to more product insights. Describe your idea An inte...
0
Future consideration
4
VOTE
View all sentiment analysis outputs for interviews in a study in the same place
What is the challenge? The sentiment analysis is very powerful but it can only be viewed within its interview, so can't be collected at the study level What is the impact? Sentiment analysis is less valuable than it could be Describe your idea Vie...
0
Future consideration
5
VOTE
3
VOTE
Allow Discovery emails to be sent from personal email address instead of Aha!
What is the challenge?
Researches are concerned that customers will not reply to email that don't come from them directly, or that spam filters will block the emails (format: 4b9501674f193de02d538718-accountname@iad-prod2.mailer.aha.io>)
...
0
Future consideration
4
VOTE
Allow an interview to live within multiple studies
What is the challenge? Teams that have studies for their ongoing call types (sales, CS etc) may also want to reference those interviews in other studies that have been set up for a particular topic, so that they can benefit from the insights of th...
0
Future consideration
4
VOTE
Hubspot integration for Aha! Discovery participants
What is the challenge? Hubspot is the source of truth for customer data in orgs that us it as a CRM, but Discovery participants cannot by synced to the contacts in Hubspot. What is the impact? Discovery participants must be kept in sync through pe...
0
Future consideration
3
VOTE
2
VOTE
Allow Discovery standalone users with Owner permissions to manage Tag values
What is the challenge?
Discovery users can now create tags in interview, but they currently cannot manage them. That still requires a Roadmaps user with Customization admin permissions
What is the impact?
While Discovery users can add new ...
0
Future consideration
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