Ability to run AI summary on a snippet and then link that to a question
What is the challenge? There might be snippets of long answers in an interview transcript which are harder to read and digest when linking that raw data directly to a question. I'd like to be able to run a quick AI summary on that snippet and then...
Stephanie Lechner
8 months ago
in Interviews
0
Future consideration
Aha! Discovery - allow linking of Studies and Interviews to Documents/Notes
What is the challenge? At the moment you cannot link an interview/study to a KB note. What is the impact? The output of your study may be some documentation. Describe your idea Allow for the linking of a study/interview to a KB Note/Document
Tom Bailey
8 months ago
in Discovery
0
Already exists
In Discovery the final report it just displays the linked responses to questions. Would like it to synthesize the analysis across all the interviews.
What is the challenge?
System does sentiment analysis on individual interviews but not across all interviews.
What is the impact?
I have to manually do the synthesis across all interviews.
Describe your idea
Have the final report on ...
Guest
4 months ago
in Insight reports
0
Future consideration
What is the challenge?
The order of information displayed on the interview details page depends on the order in which I upload the file. For example if I upload notes before the transcript, the notes will appear first, and vice versa.
What i...
Guest
5 months ago
in Interviews
0
Future consideration
What is the challenge?
I don't have time to attend every call or read every interview transcript. But I need to keep up-to-date on any customer mentions of features that I am the PM for.
What is the impact?
I miss out on insights about my ...
Kelly Sebes
6 months ago
in Interviews
0
Future consideration
Import transcribed audio recordings into empathy sessions
Part of our research ops process includes live, in-person, sessions with single and multiple users which we record and have transcribed. However, bringing those conversations into an Aha! Empathy Session is a BIG pain in that we have to copy/paste...
Link Discovery interview transcript highlight to a cross-study Tag
What is the challenge? During studies/interviews, certain themes can arise related to customer feedback. These can be related to things like sentiment, jobs-to-be-done, or categories of topics. However, today there isn't an ability to mark or repo...
Emily Yankush
7 months ago
in Discovery
0
Planning to implement
What is the challenge? When viewing the potential participants for a study, you can add columns to the list for ideas created, votes, etc. However, those aren't limited to the specific workspace. What is the impact? It's not important to the resea...
Emily Yankush
7 months ago
in Participants
0
Likely to implement
Make it easier to capture and track Organization-specific customer notes
Our PMs talk to customers all the time. We want to use Aha for basic CRM such that anytime one of us talks to an organization, we capture an indexed, searchable note for that customer detailing who, what, when, and topics. Maybe we're interviewing...
Brian Trombley
about 3 years ago
in Interviews
5
Future consideration
What is the challenge? Convincing stakeholders of a key product decision can be quite tough. Learning and insights are helpful but having a snippet from a customer interview would be very helpful. What is the impact? Having a reel of customer insi...
Shawn Zenz
8 months ago
in Insight reports
0
Future consideration