Knowledge bases
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3
VOTE
Additional custom domain for knowledge base
What is the challenge? 2 different support URLs have been shared with customers of an Aha! customer who wants to use Aha! Knowledge for their support content. They are unable to set up a redirect on their side to redirect traffic from one of their...
0
Future consideration
1
VOTE
Custom and Mandatory fields on Notes in Documents
What is the challenge?
I need to deploy data classification and document metadata onto notes in the documentation space.I can create custom fields, but I cannot make them mandatory at the time of creation, or ensure they are updated when documen...
0
Future consideration
5
VOTE
Bulk import from HTML or JSON into notes
What is the challenge? Moving from a different KB source into Aha! Knowledge requires manual copying, pasting, and reformatting. How would you solve it? An import tool that accepts HTML or JSON would speed up this process. What impact would it mak...
1
Future consideration
3
VOTE
Add PDF preview option to KBs
What is the challenge? It can be helpful to share PDF with your audience/stakeholders for use cases such as: Forms Scanned documents Heavily formatted documents However, today they can only be shared as a link to download a document. What is the i...
0
Future consideration
2
VOTE
I need a variable/custom field to insert the current year (or another value) in a KB.
What is the challenge? having to manually replace current year in KB What is the impact? wasting time and effort multiple times for something a computer should do Describe your idea Using a variable to insert the current year in the footer (or els...
0
Likely to implement
2
VOTE
Remove Agenda shortcut from meeting templates
What is the challenge? Currently, notes contain shortcuts for areas throughout the note but the Agenda and Notes button both take the user to the same area What is the impact? The buttons are duplicative Describe your idea Remove the Notes button
0
Future consideration
3
VOTE
3
VOTE
Template for a product brief and a PRD
What is the challenge? having to use the whteboard to create from scratch a template for a product biref What is the impact? a roduct person in a mangerial prositions produces a lot of prodct artifacts per month, including Product Briefs andPRDs D...
0
Future consideration
2
VOTE
Add JSON format to preformatted style
What is the challenge? In a knowledge base document, in a code block with the preformatted style applied, there's no option to select JSON as the format. JSON content is frequent in knowledge base documents, especially about API functionality. Wha...
0
Future consideration
3
VOTE
Role based access controls for KB content
What is the challenge? Within the same product, certain roles (like an admin) have access to do things that other roles cannot. It would be helpful to only show KB content applicable to that individual without creating multiple KBs. How would you ...
0
Future consideration
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