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Share your product feedback

Status Future consideration
Categories Knowledge bases Notes
Created by Emily Yankush
Created on Mar 20, 2024

Role based access controls for KB content

What is the challenge?

Within the same product, certain roles (like an admin) have access to do things that other roles cannot.

It would be helpful to only show KB content applicable to that individual without creating multiple KBs.

How would you solve it?

Allow for sharing notes in a KB based on a user's role and organization.

What impact would it make?

Customers will only access content relevant to them, and those managing the KB will have less separate KBs to maintain.

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