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Knowledge bases

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Automatic sizing options for of images

What is the challenge? Inconsistent Image sizes What is the impact? Images when pasted into Knowledge are sometimes too small and expanding the size can cause inconsistent sizes Describe your idea An option to autosize to the width of the publishe...
Steve C 2 months ago in Knowledge bases 0 Future consideration

Show note author setting on whiteboard should persist

Currently the setting on a whiteboard to show the note author doesn't persist so users have to click it every time when visiting a whiteboard to see who created notes. We would prefer for the setting to persist so we don't have to select it every ...
Guest 4 months ago in Knowledge bases 0 Future consideration

Import knowledge base notes from Zendesk

What is the challenge? When moving from a ZenDesk knowledge base to an Aha! knowledge base, currently each document must be uploaded to Aha! individually. What is the impact? This would improve the speed for migrating tools. Describe your idea Add...
Emily Yankush 6 months ago in Knowledge bases / Notes 0 Future consideration

Allow team members with Aha! Develop permissions to be able to add and update research notes on features from Aha! Roadmaps

What is the challenge? When features are assigned to a team in Aha! Develop, team members that don't have roadmap permissions can not add additional documentation to the research tab as it attempts to add the notes to the Roadmap level Knowledge B...
Mike Lowery 9 months ago in Development / Knowledge bases 1 Future consideration

Bulk import from HTML or JSON into notes

What is the challenge? Moving from a different KB source into Aha! Knowledge requires manual copying, pasting, and reformatting. How would you solve it? An import tool that accepts HTML or JSON would speed up this process. What impact would it mak...
Emily Yankush 12 months ago in Knowledge bases / Notes 1 Future consideration

Add JSON format to preformatted style

What is the challenge? In a knowledge base document, in a code block with the preformatted style applied, there's no option to select JSON as the format. JSON content is frequent in knowledge base documents, especially about API functionality. Wha...
David 5 months ago in Knowledge bases 0 Future consideration

Embed external pages in knowledge base

What is the challenge? Knowledge bases can link out to external pages/services but do not currently support embedding. What is the impact? Ability to embed pages will allow users to remain within the knowledge base while consuming external informa...
Brittany Rhoney 5 months ago in Knowledge bases 0 Future consideration

Opt in to receive notifications on changes to a Knowledge Base

What is the challenge? Users of our product don't know when the KB changes What is the impact? our customers don't know about important changes Describe your idea I'd like Ideas Portal users to be able to 'Opt in' to receive email notifications on...
Guest 5 months ago in Knowledge bases 1 Future consideration

Add PDF preview option to KBs

What is the challenge? It can be helpful to share PDF with your audience/stakeholders for use cases such as: Forms Scanned documents Heavily formatted documents However, today they can only be shared as a link to download a document. What is the i...
Emily Yankush 5 months ago in Knowledge bases 0 Future consideration

left navigation pane not displaying for finished web KB in Edge.

What is the challenge? left navigation pane not displaying for finished web KB in Edge. What is the impact? Describe your idea left navigation pane not displaying for finished web KB in Edge.
Mark T 3 months ago in Knowledge bases 1 Already exists