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Knowledge base

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Show note author setting on whiteboard should persist

Currently the setting on a whiteboard to show the note author doesn't persist so users have to click it every time when visiting a whiteboard to see who created notes. We would prefer for the setting to persist so we don't have to select it every ...
Guest about 1 month ago in Knowledge base 0 Future consideration

The knowledge base needs a search and replace function.

What is the challenge? When editing other people's writing, many mistakes are repeated (e.g., two spaces after a period; "&" instead of "and"). What is the impact? Have to manually fix each one. This approach is tedious and slow. Describe your...
Mark T 5 months ago in Knowledge base 1 Future consideration

Don't show the option to download videos in a shared KB

What is the challenge? Some customers with a private knowledge base do not want their users downloading videos. What is the impact? Allowing users to download content increases the likelihood that is shared with users who shouldn't have access to ...
Emily Yankush 8 months ago in Knowledge base 0 Future consideration

Public Users Watch and Subscribe to Knowledgebase Articles being Published.

What is the challenge? We would like to use Knowledgebase Advanced to track things like User Documentation, FAQs, and Release Notes and make this available publicly. However we need a way to disseminate this information to our users who have want ...
Guest 8 months ago in Knowledge base 0 Future consideration

Stop Aha from going to the top of the page when refreshed.

What is the challenge? I'm deep into a page making changes. Aha refreshes, and the top of the page is displayed. Now I have to find where I was working. What is the impact? Extra time, work and frustration Describe your idea When a refresh occurs,...
Mark T about 1 month ago in Knowledge base 0 Future consideration

Schedule when a document will be published to a KB

What is the challenge? You need to manually publish Knowledge base updates. What is the impact? If you are planning a release or something similar you may want to publish the updates to go out automatically. Describe your idea Add ability to sched...
Chris Quigley 7 months ago in Knowledge base 0 Future consideration

Allow team members with Aha! Develop permissions to be able to add and update research notes on features from Aha! Roadmaps

What is the challenge? When features are assigned to a team in Aha! Develop, team members that don't have roadmap permissions can not add additional documentation to the research tab as it attempts to add the notes to the Roadmap level Knowledge B...
Mike Lowery 6 months ago in Development / Knowledge base 1 Future consideration

Bulk import from HTML or JSON into notes

What is the challenge? Moving from a different KB source into Aha! Knowledge requires manual copying, pasting, and reformatting. How would you solve it? An import tool that accepts HTML or JSON would speed up this process. What impact would it mak...
Emily Yankush 9 months ago in Knowledge base / Notes 1 Future consideration

Collaboration Template

What is the challenge? A clear collaborative template to use with a customer to manage a project together. What is the impact? Important for the customer and internal colleagues Describe your idea Working with a collaborator and having a structure...
Guest about 2 months ago in Knowledge base 0 Future consideration

Per-document access control in knowledge bases

What is the challenge? Today, users can create separate knowledge bases for public consumption vs private consumption (via SSO or password), but they cannot create a single knowledge base that contains and manages access control of both types of i...
Brittany Rhoney 2 months ago in Knowledge base 0 Future consideration