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Knowledge base

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checklists for my designers and releases

What is the challenge? I need an easy way to list features that designers need to work on that we can check off What is the impact? Something for design but can also be used to communicate to other stakeholders Describe your idea
Guest about 1 month ago in Knowledge base 0 Future consideration

Ability to change color and remove table borders in Notes

What is the challenge? When creating a table in Knowledge, I'm unable to remove borders or change their color What is the impact? If I need to lay the page out in a specific way, one way to accomplish this is to use a table; however, I don't alway...
Jeff Bye 6 months ago in Knowledge base 0 Future consideration

Add option to customize CSS to the KB

What is the challenge? Customers who want a tailored KB experience for users want options to further customize this. What is the impact? This would allow customers more flexibility to customize their KBs to their own brand and the experience they ...
Maria Plotkina 8 months ago in Knowledge base 1 Future consideration

Embed a webpage within a Note in a KB

What is the challenge? When creating documentation to share in a Knowledge Base, sometimes you want to include information from another site. Currently you have to either : Copy and paste that content into the KB, so you have to maintain it in two...
Emily Yankush 9 months ago in Knowledge base / Notes 1 Future consideration

Ability to quickly link to the editable version of a published note

When viewing my knowledge base when logged in, I need to be able to quickly get to the editable version. Similar to Ideas portals, there should be link to “View in Aha!” so that I can quickly get to that document and edit it.
Scott Goldblatt 6 months ago in Knowledge base 0 Future consideration

Streamline the way that we create a text-link to a different page in a Knowledge Base

What is the challenge? Creating a link from one topic to another takes too much time. Currently, you need to: 1) Go to the destination topic and copy its URL, 2) Return to the topic in which you want to create the link, 3) Select the text to be li...
David Yelenchic 6 months ago in Knowledge base 0 Future consideration

Install new fonts for Knowledge Base

What is the challenge? We would like to use a Knowledge Base for external user access; however, without the ability to use our branded font, it is a challenge What is the impact? Misalignment with branding materials Describe your idea We would lik...
Jeff Bye 9 months ago in Knowledge base 0 Future consideration

Public Users Watch and Subscribe to Knowledgebase Articles being Published.

What is the challenge? We would like to use Knowledgebase Advanced to track things like User Documentation, FAQs, and Release Notes and make this available publicly. However we need a way to disseminate this information to our users who have want ...
Guest 9 months ago in Knowledge base 0 Future consideration

Add JSON format to preformatted style

What is the challenge? In a knowledge base document, in a code block with the preformatted style applied, there's no option to select JSON as the format. JSON content is frequent in knowledge base documents, especially about API functionality. Wha...
David 3 months ago in Knowledge base 0 Future consideration

Embed external pages in knowledge base

What is the challenge? Knowledge bases can link out to external pages/services but do not currently support embedding. What is the impact? Ability to embed pages will allow users to remain within the knowledge base while consuming external informa...
Brittany Rhoney 3 months ago in Knowledge base 0 Future consideration