What is the challenge? sometimes I have big callout boxes with a bulleted list, but it's not possible to include a bulleted list in there, just in front What is the impact? it would look more organized Describe your idea have the option of a bulle...
Michele Voth
9 months ago
in Knowledge bases
1
Future consideration
What is the challenge?
While recent updates have improved shortcut functionality, there is still no quick way to insert dates into a document without manually typing them. This is a feature I frequently used in Notion, where typing commands like...
Add ability to control the number of levels shown in a table of contents
What is the challenge?
The Knowledge Base allows formatting of up to 6 heading levels. These will currently all show in a table of contents. This is too many
What is the impact?
The table of contents becomes way too long where most people ...
Guest
about 2 months ago
in Knowledge bases
0
Future consideration
What is the challenge?
To keep the logical flow of a page easy to follow it is useful to be able to hide details, perhaps a code block, or a detailed explanation
What is the impact?
The wiki ends up with long pages which are hard to read
...
Guest
about 2 months ago
in Knowledge bases
0
Likely to implement
Redirect feature to maintain a single link for time-sensitive documents like release notes
What is the challenge? Currently we'll have to change the links on the home page and create or manually redirect new links for our product/support teams to share release notes documents. This is especially problematic for teams that release freque...
Jeremy Bruno
over 1 year ago
in Knowledge bases
0
Future consideration
When we import a Word doc, aha sets up the topic hierarchy automatically in the KB based on Word styles
What is the challenge? After importing a Word doc with many subtopics into a KB, we have to manually create the document's subtopics and sub-subtopics in aha and move the text to each one. What is the impact? A great amount of time to accomplish t...
David Yelenchic
9 months ago
in Knowledge bases
1
Future consideration
Public Users Watch and Subscribe to Knowledgebase Articles being Published.
What is the challenge? We would like to use Knowledgebase Advanced to track things like User Documentation, FAQs, and Release Notes and make this available publicly. However we need a way to disseminate this information to our users who have want ...
Guest
over 1 year ago
in Knowledge bases
0
Future consideration
What is the challenge? When creating documentation to share in a Knowledge Base, sometimes you want to include information from another site. Currently you have to either : Copy and paste that content into the KB, so you have to maintain it in two...
Schedule when a document will be published to a KB
What is the challenge? You need to manually publish Knowledge base updates. What is the impact? If you are planning a release or something similar you may want to publish the updates to go out automatically. Describe your idea Add ability to sched...
Chris Quigley
over 1 year ago
in Knowledge bases
0
Future consideration
The knowledge base needs a search and replace function
What is the challenge? When editing other people's writing, many mistakes are repeated (e.g., two spaces after a period; "&" instead of "and"). What is the impact? Have to manually fix each one. This approach is tedious and slow. Describe your...
Mark T
over 1 year ago
in Knowledge bases
1
Future consideration