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Status Future consideration
Categories Knowledge base
Created by David Goodwin
Created on Aug 7, 2024

Knowledge base/note table of contents default to collapsed

What is the challenge?

When the TOC is displayed by default expanded it can hide information on a 1st screen without scrolling

What is the impact?

May dissuade customers from getting the important information if they don't scroll

Describe your idea

Have a checkbox or policy that can be configured to have TOC default when viewing either as collapsed or expanded. Or change default always to collapsed.

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