Knowledge bases
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1
VOTE
Display the total number of search result pages in the Knowledge Base search results
What is the challenge?
Currently, when searching in the Knowledge Base, only the current page is shown, along with Previous and Next buttons. Users have no visibility into how many total result pages exist.
This created several challenges:
U...
0
Future consideration
11
VOTE
Public Users Watch and Subscribe to Knowledgebase Articles being Published.
What is the challenge? We would like to use Knowledgebase Advanced to track things like User Documentation, FAQs, and Release Notes and make this available publicly. However we need a way to disseminate this information to our users who have want ...
0
Future consideration
10
VOTE
Embed a webpage within a Note in a KB
What is the challenge? When creating documentation to share in a Knowledge Base, sometimes you want to include information from another site. Currently you have to either : Copy and paste that content into the KB, so you have to maintain it in two...
1
Future consideration
8
VOTE
The knowledge base needs a search and replace function.
What is the challenge? When editing other people's writing, many mistakes are repeated (e.g., two spaces after a period; "&" instead of "and"). What is the impact? Have to manually fix each one. This approach is tedious and slow. Describe your...
1
Future consideration
9
VOTE
Schedule when a document will be published to a KB
What is the challenge? You need to manually publish Knowledge base updates. What is the impact? If you are planning a release or something similar you may want to publish the updates to go out automatically. Describe your idea Add ability to sched...
0
Future consideration
6
VOTE
Automatically update anchor links when heading name is changed
What is the challenge? When we update the text of a heading in Aha! Knowledge, any links to that heading on a page are not automatically updated with the new text, which breaks the link. e.g. This is a heading #this-is-a-heading When I change "Thi...
0
Future consideration
4
VOTE
Links to a Specific Heading on a Different Page Not Always Working
What is the challenge? A given link on page A is supposed to take the user to a specific heading on page B. Clicking the link displays page B but not to the heading. What is the impact? Users are not taken to the correct information when clicking ...
1
Already exists
2
VOTE
Aha! Knowledge owners should have the ability to create and manage document collections
What is the challenge?
Currently individual Aha! Knowledge add-on users can't create and manage document collections
What is the impact?
Their ability to manage knowledge bases is impacted as it requires a Customization Admin to create and...
0
Future consideration
7
VOTE
Add "Increase Indent" and "Decrease Indent" buttons to the Knowledge Base toolbar
What is the challenge? Too many clicks to increase or decrease text/paragraph indent; currently, we have to select those options from the List dropdown What is the impact? Wasted time Describe your idea Add "Increase Indent" and "Decrease Indent" ...
3
Future consideration
8
VOTE
Add option to customize CSS to the KB
What is the challenge? Customers who want a tailored KB experience for users want options to further customize this. What is the impact? This would allow customers more flexibility to customize their KBs to their own brand and the experience they ...
1
Future consideration
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