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Knowledge base

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Edit the documents in a KB outside of the existing parent line

What is the challenge? Currently when you create a knowledge base , you select the root document to publish. Any child notes nested underneath it are included as well. There is a need to edit the documents in a KB in a broader way. How would you s...
Emily Yankush 4 months ago in Knowledge base / Notes 0 Likely to implement

Multi-language support in KBs

What is the challenge? Non-English speaking users need to access content in a KB. Currently a separate KB must be generated in each applicable language. How would you solve it? Provide KB translation. What impact would it make? Allow non-English s...
Emily Yankush 4 months ago in Knowledge base / Notes 2 Future consideration

Don't show the option to download videos in a shared KB

What is the challenge? Some customers with a private knowledge base do not want their users downloading videos. What is the impact? Allowing users to download content increases the likelihood that is shared with users who shouldn't have access to ...
Emily Yankush 3 months ago in Knowledge base 0 Future consideration

Public Users Watch and Subscribe to Knowledgebase Articles being Published.

What is the challenge? We would like to use Knowledgebase Advanced to track things like User Documentation, FAQs, and Release Notes and make this available publicly. However we need a way to disseminate this information to our users who have want ...
Guest 3 months ago in Knowledge base 0 Future consideration

Bulk import from HTML or JSON into notes

What is the challenge? Moving from a different KB source into Aha! Knowledge requires manual copying, pasting, and reformatting. How would you solve it? An import tool that accepts HTML or JSON would speed up this process. What impact would it mak...
Emily Yankush 4 months ago in Knowledge base / Notes 1 Future consideration

Template for a product brief and a PRD

What is the challenge? having to use the whteboard to create from scratch a template for a product biref What is the impact? a roduct person in a mangerial prositions produces a lot of prodct artifacts per month, including Product Briefs andPRDs D...
Guest about 2 months ago in Knowledge base 0 Future consideration

WCAG 2.1 AAA Conformance for Callout Boxes

What is the challenge? A contrast ratio of 7:1 is needed to meet WCAG 2.1 AAA conformance. What is the impact? Users with color-blindness have difficulty reading the text in a callout box. Describe your idea Adjust the color contrast so that it me...
Joseph Gehling about 1 month ago in Knowledge base 0 Future consideration

Expand Knowledge Base to enable in-app notifications in MY app

What is the challenge? Updates and notifications to the Knowledge Base rely on a user being logged in to the Knowledge Base itself to see these. What is the impact? Updates won't be shared in the way I want them to be. Describe your idea Users are...
Sophia Papadopoulos 3 months ago in Knowledge base 2 Future consideration

It would be beneficial if to-do's had sorting functions.

What is the challenge? I want to use to-do's to manage my team activities What is the impact? Manually sorting by due date is time consuming and can result in missed deadlines Describe your idea Introduce a sort feature to to-do's. My previous sys...
Guest 2 months ago in Knowledge base 2 Future consideration