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Screenshot in browser widget

Allow customers to upload screenshots of what they are looking at when they have feedback. Would also be cool if they could crop it with a selection.
Guest almost 2 years ago in In-app feedback 0 Likely to implement

As someone with decent eye sight I find the font size to be too small.

In Aha it is often difficult to read text because the font size is too small. My eye sight is quite good. It must be especially hard for people with poor eyesight.
Guest 6 months ago in Ideas research 0 Future consideration

In-app feedback Polls/voting

A possible use case for in-app feedback is to explore different reactions to A/B tested pages. It would be helpful to be able to capture both qualitative and quantitive feedback on specific aspects of the A/B test with a shared poll on both experi...
Steve Dagless over 1 year ago in In-app feedback 2 Future consideration

Empathy sessions: option to customize the "Title" in emails

Today, I can edit the "Subject" and "Introduction" of emails that are sent to contacts for an empathy session, which is useful for tailoring the message. It is not currently possible to edit the "Title", which can lead to a confusing message for m...
Dale Potter about 1 year ago in Empathy sessions 1 Likely to implement

Support in-app feedback widget in mobile apps

In-app feedback widgets are great for collecting social feedback from specific pages in web applications. It would be great to also collect feedback from users through any iOS and Android apps we provide them as well. We would like the same abilit...
Shawn Zenz over 1 year ago in In-app feedback 0 Future consideration

Add option to anonymize users in empathy sessions

It would be helpful to have an option to hide names in an empathy session in order to protect sensitive information shared by participants.
Guest 9 months ago in Empathy sessions 0 Future consideration

Ability to integrate Empathy Sessions into existing customer community portals

When there is an existing and active customer community it can be the best location to engage the customers who would be great participants in an empathy session. Rather than sending a separate invite for them to attend an empathy session somewher...
Bonnie Trei about 1 year ago in Empathy sessions 0 Future consideration

Add files in advance for an empathy session

I want the ability to add files to my empathy session before it starts. This will help me queue up important files so they are easily accessible when I need to share them into my session chat.
Nathaniel Collum over 1 year ago in Empathy sessions 0 Future consideration

Ability to add screenshots to the In-App Feedback

Would love to be able to display a screenshot\image in the subtitle area of the In-App feedback. Example I was using an in app feedback on a page to highlight a new feature on the page. It would be helpful to be able to show a screenshot of the fe...
Guest 11 months ago in In-app feedback 0 Future consideration

Allow polls to be designed in advance of starting the session

I have list of questions I want to poll customers about. I have added the text to my poll questions in the guide but cannot add them until I start it. Would like to be able to get these ready so when the session is started the poll questions will ...
Guest 11 months ago in Empathy sessions 0 Future consideration