In-app feedback widgets are great for collecting social feedback from specific pages in web applications.
It would be great to also collect feedback from users through any iOS and Android apps we provide them as well. We would like the same abilities to accept comments, threaded conversations, and emoji reactions.
I'd like to see support for the embedded "Polls" feature on iOS, so that users can provide feedback on newly implemented features or general app experience over time. We'd like to be able to collect and monitor this data more easily as a way to measure how well our product is performing and being received.
The mobile optimization is must have.