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Pre-populate questions in session

As a moderator of an empathy session, I would like to be able to pre-populate a list of questions so that when the session is started, each question can be quickly added to the discussion at the right time without needing to copy/paste.
Bonnie Trei over 2 years ago in Empathy sessions 0 Future consideration

Dependent questions on Polls

Depedendent questions would be the ability to have future questions that are triggered by the previous. Effectively, poll takers would never see all the quesions but rather the relevant ones based on their responses. This would allow a poll taker ...
Martin Baugh about 1 year ago in Polls 0 Future consideration

Ability to integrate Empathy Sessions into existing customer community portals

When there is an existing and active customer community it can be the best location to engage the customers who would be great participants in an empathy session. Rather than sending a separate invite for them to attend an empathy session somewher...
Bonnie Trei over 2 years ago in Empathy sessions 0 Future consideration

Empathy sessions: option to customize the "Title" in emails

Today, I can edit the "Subject" and "Introduction" of emails that are sent to contacts for an empathy session, which is useful for tailoring the message. It is not currently possible to edit the "Title", which can lead to a confusing message for m...
Dale Potter over 2 years ago in Empathy sessions 1 Likely to implement

Be able to send a custom reminder email during an Empathy Session

An Empathy Session can be a week long. And our users get wrapped up in their day to day and it is easy to forget about the session. I have been manually creating google labels for group emails to remind them a couple of times during the week. "Tha...
Guest 9 months ago in Empathy sessions 0 Future consideration

Ability to move comments in an Empathy Session

Want the ability to move comments that may not have been put within the correct thread by the participant.
Bonnie Trei over 2 years ago in Empathy sessions 0 Future consideration

Update Empathy Session invitation content

Provide configuration for the email content sent to Empathy Session invitees. We can do some but not all. The default below the dates does not necessarily apply to each situation.
Guest 11 months ago in Empathy sessions 0 Future consideration

As someone with decent eye sight I find the font size to be too small.

In Aha it is often difficult to read text because the font size is too small. My eye sight is quite good. It must be especially hard for people with poor eyesight.
Guest almost 2 years ago in Ideas research 0 Future consideration

When I reply to a comment in an Empathy session, the person who wrote the initial comment should be notified.

I created and Empathy session. However, when I replied to comments within the Empathy session, nobody was notified. Therefore, unless they scrolled back through the comments, they would never know.
Guest 11 months ago in Empathy sessions 0 Future consideration

Include proxy votes in imported participants in empathy sessions

When inviting customers to participate in an empathy session, contacts from proxy votes should be included.
Shannon Sauvé about 3 years ago in Empathy sessions 0 Future consideration