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Polls can have a comment thread like ideas

It would be great if you can have a discussion on each poll, just like you can on an idea.
Kelly Sebes over 1 year ago in Polls 1 Future consideration

Pre-populate questions in session

As a moderator of an empathy session, I would like to be able to pre-populate a list of questions so that when the session is started, each question can be quickly added to the discussion at the right time without needing to copy/paste.
Bonnie Trei over 2 years ago in Empathy sessions 0 Future consideration

Dependent questions on Polls

Depedendent questions would be the ability to have future questions that are triggered by the previous. Effectively, poll takers would never see all the quesions but rather the relevant ones based on their responses. This would allow a poll taker ...
Guest 11 months ago in Polls 0 Future consideration

Import transcribed audio recordings into empathy sessions

Part of our research ops process includes live, in-person, sessions with single and multiple users which we record and have transcribed. However, bringing those conversations into an Aha! Empathy Session is a BIG pain in that we have to copy/paste...
Andy Shaffer almost 2 years ago in Empathy sessions 3 Future consideration

Be able to send a custom reminder email during an Empathy Session

An Empathy Session can be a week long. And our users get wrapped up in their day to day and it is easy to forget about the session. I have been manually creating google labels for group emails to remind them a couple of times during the week. "Tha...
Guest 7 months ago in Empathy sessions 0 Future consideration

Add files in advance for an empathy session

I want the ability to add files to my empathy session before it starts. This will help me queue up important files so they are easily accessible when I need to share them into my session chat.
Nathaniel Collum over 2 years ago in Empathy sessions 0 Future consideration

Empathy sessions: option to customize the "Title" in emails

Today, I can edit the "Subject" and "Introduction" of emails that are sent to contacts for an empathy session, which is useful for tailoring the message. It is not currently possible to edit the "Title", which can lead to a confusing message for m...
Dale Potter over 2 years ago in Empathy sessions 1 Likely to implement

Update Empathy Session invitation content

Provide configuration for the email content sent to Empathy Session invitees. We can do some but not all. The default below the dates does not necessarily apply to each situation.
Guest 8 months ago in Empathy sessions 0 Future consideration

Allow polls to be designed in advance of starting the session

I have list of questions I want to poll customers about. I have added the text to my poll questions in the guide but cannot add them until I start it. Would like to be able to get these ready so when the session is started the poll questions will ...
Guest about 2 years ago in Empathy sessions 0 Future consideration

When I reply to a comment in an Empathy session, the person who wrote the initial comment should be notified.

I created and Empathy session. However, when I replied to comments within the Empathy session, nobody was notified. Therefore, unless they scrolled back through the comments, they would never know.
Guest 9 months ago in Empathy sessions 0 Future consideration