What is the challenge? When creating documentation to share in a Knowledge Base, sometimes you want to include information from another site. Currently you have to either : Copy and paste that content into the KB, so you have to maintain it in two...
Emily Yankush
10 months ago
in Knowledge base / Notes
1
Future consideration
What is the challenge? We want to enhance our presentation style to be more colorful and the current text editor has limitations. This would be used throughout Aha in all applications. What is the impact? Better experience reading documentation by...
Aaron Weinberg
10 months ago
in Notes
0
Future consideration
What is the challenge? Moving from a different KB source into Aha! Knowledge requires manual copying, pasting, and reformatting. How would you solve it? An import tool that accepts HTML or JSON would speed up this process. What impact would it mak...
Emily Yankush
10 months ago
in Knowledge base / Notes
1
Future consideration
Ability to add alt text to Aha! Knowledge Advanced images
What is the challenge? Our knowledgebase must be perceivable by all audiences (including non-sighted visitors). How would you solve it? Adding alt text to images enables a screen reader to voice the alt text to the non-sighted or low-vision reader...
Joseph Gehling
10 months ago
in Notes
1
Future consideration
Improve editing features within tables in Notes/Knowledge to make them more reliable
What is the challenge? Tables are a great, versatile component, however editing text within tables gets a bit erratic: typing within a sentence or editing a word will unexpectedly send the cursor to the end of the paragraph or sentence, making edi...
Ian Babelon
10 months ago
in Notes
4
Future consideration
Ability to change "Relates to" linked records to another record type
What is the challenge? By default related records are of type "related to" even though that is not always the best way to corrolate record types. It would be great to switch to the correct record type such as "release notes for" How would you solv...
Aaron Weinberg
10 months ago
in Notes
0
Future consideration
What is the challenge? Those managing a KB want to know if pages are helpful to their end users, but there currently is not way to ask for feedback. How would you solve it? Add a widget at the bottom of each KB page to ask for feedback. This could...
Emily Yankush
10 months ago
in Knowledge base / Notes
1
Future consideration
What is the challenge? Non-English speaking users need to access content in a KB. Currently a separate KB must be generated in each applicable language. How would you solve it? Provide KB translation. What impact would it make? Allow non-English s...
Emily Yankush
10 months ago
in Knowledge base / Notes
3
Future consideration
Add option to delete child notes when deleting a folder
In Knowledge, when a folder is deleted, the child folders/notes are not deleted with it. It would be helpful to present the user with an option in a modal to delete just the folder, or delete the child folders/notes as well. Though you can use Shi...
Emily Yankush
11 months ago
in Notes
0
Future consideration
Draft with AI should use existing strategic records to produce better context
Who would benefit? Product and marketing teams author lots of strategic records in Aha! (vision, positioning, models, brand guidelines, notes + whiteboards, etc). All of this is important context to know when generating content with AI so the cont...
Max Robbins
11 months ago
in Notes
0
Future consideration