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Import knowledge base notes from Zendesk

What is the challenge? When moving from a ZenDesk knowledge base to an Aha! knowledge base, currently each document must be uploaded to Aha! individually. What is the impact? This would improve the speed for migrating tools. Describe your idea Add...
Emily Yankush 4 months ago in Knowledge base / Notes 0 Future consideration

Multi-language support in KBs

What is the challenge? Non-English speaking users need to access content in a KB. Currently a separate KB must be generated in each applicable language. How would you solve it? Provide KB translation. What impact would it make? Allow non-English s...
Emily Yankush 9 months ago in Knowledge base / Notes 3 Future consideration

Tables within table

What is the challenge? Cannot create a table within a table What is the impact? It is more challenging to organize information with lots of complex levels Describe your idea Add the capability to create tables within tables
Daniela Iancu about 1 month ago in Notes 2 Future consideration

Allow users to create ideas directly from notes

Some users would like to be able to create ideas directly from chunks of text on notes, similar to how we can create them from whiteboard objects today. One use case is for customer interviews - this would allow users taking interview notes in Aha...
Bryan McElhinney about 2 years ago in Notes 0 Future consideration

ability to reference other fields within Aha record when using Draft with Ai

What is the challenge? When using draft with AI and basing the prompt on data that is already within Aha, it is necessary to have multiple windows or documents open in order to provide the prompt with the key points. What is the impact? The abilit...
Austin Wheat 9 months ago in Notes 2 Future consideration

Incident/issue report

What is the challenge? When incident happens with software system, like to prepare a report which then can be promoted to work item What is the impact? Describe your idea Template for incident report
Guest about 1 month ago in Notes 0 Future consideration

Save custom highlight colors in text editor

I find the default text highlight colors too muted — typically I want to highlight something to make sure people notice and choose a bright "highlighter yellow." However, I have to keep updating the hex every time. I wish that the text editor...
Molly Jane Quinn over 1 year ago in Notes 0 Future consideration

Add "documentation templates" to automatically create documents upon record creation

As a product team member, I have a series of documents that need to be captured on every epic (such as a BRD, a kickoff session agenda, and a retrospective agenda). I'd like to define a "template" experience such that when new epics are created, t...
Reilly O'Connor over 1 year ago in Notes / Whiteboards 1 Future consideration

Create to-do items inline in a note

I want to be able to create to-do items within a note, and have it then mirrored and collated in the to-do module below. Feels like the to-do module is a bolt-on and I have to go out of my way to use it, which is sad because the reminder system &a...
Luke Walker about 3 years ago in Notes 0 Future consideration

Bulk import from HTML or JSON into notes

What is the challenge? Moving from a different KB source into Aha! Knowledge requires manual copying, pasting, and reformatting. How would you solve it? An import tool that accepts HTML or JSON would speed up this process. What impact would it mak...
Emily Yankush 9 months ago in Knowledge base / Notes 1 Future consideration