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Notes

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Enhance text editor functionality

What is the challenge? We want to enhance our presentation style to be more colorful and the current text editor has limitations. This would be used throughout Aha in all applications. What is the impact? Better experience reading documentation by...
Aaron Weinberg 24 days ago in Notes 0 Future consideration

Bulk import from HTML or JSON into Notes

What is the challenge? Moving from a different KB source into Aha! Knowledge requires manual copying, pasting, and reformatting. How would you solve it? An import tool that accepts HTML or JSON would speed up this process. What impact would it mak...
Emily Yankush about 1 month ago in Knowledge base / Notes 0 Future consideration

Ability to add alt text to Aha! Knowledge Advanced images

What is the challenge? Our knowledgebase must be perceivable by all audiences (including non-sighted visitors). How would you solve it? Adding alt text to images enables a screen reader to voice the alt text to the non-sighted or low-vision reader...
Joseph Gehling about 1 month ago in Notes 1 Future consideration

Improve editing features within tables in Notes/Knowledge to make them more reliable

What is the challenge? Tables are a great, versatile component, however editing text within tables gets a bit erratic: typing within a sentence or editing a word will unexpectedly send the cursor to the end of the paragraph or sentence, making edi...
Ian Babelon about 1 month ago in Notes 4 Future consideration

Edit the documents in a KB outside of the existing parent line

What is the challenge? Currently when you create a knowledge base , you select the root document to publish. Any child notes nested underneath it are included as well. There is a need to edit the documents in a KB in a broader way. How would you s...
Emily Yankush about 1 month ago in Knowledge base / Notes 0 Likely to implement

Share authentication between ideas portals and a knowledge base

What is the challenge? Customers currently need to authenticate to both an Aha! ideas portal and an Aha! knowledge base separately. How would you solve it? It would be helpful if authentication was connected (for passwords or SSO). What impact wou...
Emily Yankush about 1 month ago in Notes 0 Future consideration

Ability to change "Relates to" linked records to another record type

What is the challenge? By default related records are of type "related to" even though that is not always the best way to corrolate record types. It would be great to switch to the correct record type such as "release notes for" How would you solv...
Aaron Weinberg about 1 month ago in Notes 0 Future consideration

Allow for custom domains for KBs

What is the challenge? Customers would like to configure a custom domain for their KBs. How would you solve it? Allow the user to specify a custom domain, similar to what already exists for ideas portals. What impact would it make? Easier access t...
Emily Yankush about 1 month ago in Knowledge base / Notes 0 Planning to implement

Allow KB users to give feedback on notes

What is the challenge? Those managing a KB want to know if pages are helpful to their end users, but there currently is not way to ask for feedback. How would you solve it? Add a widget at the bottom of each KB page to ask for feedback. This could...
Emily Yankush about 1 month ago in Knowledge base / Notes 1 Future consideration

Multi-language support in KBs

What is the challenge? Non-English speaking users need to access content in a KB. How would you solve it? Provide KB translation. What impact would it make? Allow non-English speakers to access content in a KB.
Emily Yankush about 1 month ago in Knowledge base / Notes 0 Future consideration