When using AHA to integrate with other platforms such as Jira, sometimes fields are not mapped correctly due to either changes in Jira or custom fields in AHA. When this mismatch happens, we are only presented with 'unhandled error exception. Plea...

I feel like there is a gap in the Zendesk integration. Aha! allows the support agent to link to an idea/create an idea, but there is no simple way to direct the actual customer to the idea so they can vote on it, comment on it, etc. As a support r...

Would like to track when a feature was sent to JIRA and by who? Can you please let me know how I can accomplish this? JIRA_KEY (I am able to pull) JIRA_KEY_CREATE_DATE (Not known) JIRA_KEY_CREATED_BY Thank you //Need this for SOC compliance//

It would be great if we could see the description of the idea when posting it through slack (or Workplace). Additionally, if we could vote through the thumbnail/preview, that would be awesome (not sure if this is possible though). Thanks!

What is the challenge? Currently we have cases where RnD would open a theme (we categorize it) , and that is for mostly themes with technical nature. as such PM will not initiate them, but we still want the PM to be aware of them in planning and p...

We implemented the sprint field mapping and have found that the sync isn't quite automatic. When we rename a sprint in JIRA - that shows up as a new sprint value along with the old one. This happens a lot and currently we run into a lot of confus...

We use a more granular structure to the Iterations in DevOps so mapping items to just the top level is not really suitable to keep a feature synchronized correctly and could involve a lot of manual changes at the beginning and end of a release. Fo...

What is the challenge? Steps: Create a feature in Aha and add a screenshot within the description. Send the feature to Jira. Result: In Jira, the image has a bunch of white space to the left and right of the image. So the image is small in Jira. W...

For users sending an idea or feature to Aha! from Slack it would be helpful to be able to optionally include a description from Slack instead of having to open Aha! to add it. The button link that opens the idea or feature is nice, but the ability...

It is almost solves the whole bunch of tasks about integration with google drive and docs in an easy, useful and competitive manner.