Zendesk: Add idea URL to ticket when idea is linked or created
I feel like there is a gap in the Zendesk integration. Aha! allows the support agent to link to an idea/create an idea, but there is no simple way to direct the actual customer to the idea so they can vote on it, comment on it, etc. As a support r...
Danny Archer
over 9 years ago
in Integrations
2
Future consideration
Deleting a feature or requirement should delete the linked Jira issue(s)
When I delete a feature or a requirement in Aha!, I then have to go to Jira and delete the corresponding epic or story. Would love it if deleting a feature in Aha! deleted the linked epic in Jira and all stories for that epic. Likewise, deleting a...
Guest
about 10 years ago
in Jira
11
Will not implement
As a user, I want to embed ideas within Confluence so the idea status is automatically updated as the feature is being developed. My use case is as follows: A customer I am working with ran into a weird edge case. I document the workaround in Conf...
Amelia Peklar
over 1 year ago
in Jira
0
Future consideration
Slack to Aha Integration - Include a description in the Feature or Idea submission
For users sending an idea or feature to Aha! from Slack it would be helpful to be able to optionally include a description from Slack instead of having to open Aha! to add it. The button link that opens the idea or feature is nice, but the ability...
Sarah Grzybowski
almost 7 years ago
in Slack
2
Likely to implement
Zendesk app: Connect to idea even when user has already voted
If I try to link a ticket in Zendesk to an Aha idea, where the user has already liked it, these errors are now returned:
error: "User is already subscribed to idea" error: "User has already voted for idea"
I’d like to see the ticket connected ...
Niclas Kårlin
about 6 years ago
in Integrations
0
Future consideration
What is the challenge? I am using a Jira Service Desk to capture new product and project requests and would like to use the Aha! Ideas for review and prioritization before sending to a specific Aha! Product Workspace. What is the impact? Today I h...
Matt L
8 months ago
in Jira
0
Future consideration
Notify users on Slack when they are tagged in Aha! through slack integration
Right now - when tagging someone in Aha! it links the user on Aha! to the comment e.g. Comment by XXX@YYY (link to user in Aha!) .... But it is useless to have it that way - it would be much nicer if the tagging on the comment in Aha! corresponded...
Nir Soffer
about 4 years ago
in Slack
2
Likely to implement
Ability to map an initiatives "assigned to" field with a user field within an integration
When mapping an initiative to a record in a development tool, it would be helpful to have the ability to map the "assigned to" field from Aha! to a user field. This would be helpful when initiatives are mapped to EPICs so the assigned user can syn...
Shawn Zenz
almost 5 years ago
in Integrations
1
Future consideration