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Integrate with Freshdesk

Integrate with fresh desk for ideas and bugs
David Cordner almost 9 years ago in Wanted 8 Future consideration

Integrating with a specific Jira board

It would be helpful if we could use the Jira integration to send features to a specific board. We have several dev teams working within a single project, but they utilize different broads. We would like to send a feature to open a record is a spec...
Reut Levi over 2 years ago in Jira 1 Future consideration

If comment is deleted in Jira, add a tag <Deleted> to Aha to ensure users are aware of the change (& Vice versa)

What is the challenge? currently, comments that are deleted on one platform, do not get deleted on the other platform (& Vice Versa) What is the impact? Users who work dedicatedly on Aha (like Top Management) will continue to view out-dated co...
Maria V 4 months ago in Features / Jira 0 Future consideration

Enable tags to be a selection for Azure DevOps integration of requirements

What is the challenge? You can sync tags for features but not requirements, What is the impact? creates duplication of work having to recreate tags in Azure DevOps Describe your idea As part of the field mapping for Azure DevOps integration "tags"...
Guest 7 months ago in Azure DevOps Services and Server 0 Future consideration

Ability to import child records when connecting to an existing record in Jira

What is the challenge? We often have the use case where we need to connect an Aha! epic to an existing Jira record, and that Jira record will also likely have child tasks/stories. The existing connection logic will only sync with the epic record, ...
Nerissa Muijs 7 months ago in Jira 0 Future consideration

Support large volumes of repos in GitHub integration

My company has been migrating from GHE to GitHub.com, and the default repo permission is set to "internal". This is causing individual users to have access to over 15k repos. In Aha, this large number of repos is preventing users from being able t...
David I. over 1 year ago in GitHub 0 Future consideration

Show custom field names on integration errors

When there's an integration sync error with Jira on a custom field, Aha shows something like this: 'customfield_19011': Please fill out required fields The identifier 19011 has no meaning to us, as Aha doesn't expose a mapping of our custom field ...
Brian Trombley over 3 years ago in Jira 1 Future consideration

Customize fields in the Slack integration

Who would benefit? Internal stakeholders giving feedback to product teams What impact would it make? Reduce overhead in editing ideas once they have been pushed to Aha through the Slack integration How should it work? When creating an idea using t...
Guest 11 months ago in Slack 0 Likely to implement

Update records on all integrations linked to a template at one time

We anticipate having 150+ integrations based on a template (with the Rally integration). In order to add fields to the integrations, we edit the template and those updates/new fields flow to the individual integrations based on the template, howev...
Elaine Edwards almost 5 years ago in Rally 2 Future consideration

Salesforce Integration - Value field - Needs to pull in currency from SFDC to Aha

Currently the Amount field in SFDC on an opportunity transfers over to Aha when an idea is created from the opportunity. However, no currency goes with it. We are an international company and so we use multi-currency. The value field in AHA isnt p...
Guest over 3 years ago in Salesforce 3 Future consideration