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Share your product feedback

Status Future consideration
Categories Wanted
Created by David Cordner
Created on Jan 10, 2016

Integrate with Freshdesk

Integrate with fresh desk for ideas and bugs

  • ADMIN RESPONSE
    Oct 8, 2024

    There are a couple solutions that can help you with this today:

    • Freshdesk has added an Aha! integration that can be used to link tickets to Aha! ideas. This is fully developed and supported by Freshdesk. Please let them know if you have any issues or enhancement requests.

    • Launch an internal ideas portal for proxy voting. This lets your support team create ideas and votes on behalf of customers and capture any key details. Available with the Ideas Advanced plan.

    We will keep this idea open to track the need for an Aha! created integration. Please add comments to let us know more about what you need.

  • Attach files
  • Victor
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    Nov 10, 2022

    Hey Aha!, any chance of getting this integration implemented? As others users explained, Zapier is an additional expense which can be avoided if this feature is implemented...

  • Guest
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    Jun 15, 2021

    Zapier integrations are an additional expense and an additional tool someone on the team has to learn and manage. Having the integration built into Aha! eliminates one point of pain.

  • Guest
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    Oct 22, 2020

    This would be extremely helpful.

  • Guest
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    Sep 17, 2020

    +1 as well. Thanks!

  • Guest
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    Jul 29, 2020

    +1 please

  • Richard Jenkins
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    Jun 24, 2019

    Integration with Al Freshworks products would be a game changer 

  • Venkata Krishnan S
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    Mar 12, 2019

    +1 to "

    • It would be great to have a real integration with Freshdesk. This would be similar to the Zendesk integration.

       
       
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  • Doug Cox
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    Aug 24, 2018

    It would be great to have a real integration with Freshdesk. This would be similar to the Zendesk integration.