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Multiple integrations in an idea portal documentation

We need to be able to connect both Salesforce and Zendesk into one idea portal. Salesforce requires SSO. Zendesk does not. Our support team is in Zendesk. Our sales team is in Salesforce. Is there documentation that demonstrates how to glue both o...
Melih Onvural over 8 years ago in Integrations 0 Already exists

JIRA integration - Send to JIRA - labelling

Hi Guys We have mutiple JIRA to single Aha! product, so when sending we see the image attached. You cannot distinguish which JIRA in this list - please extend to: Send to JIRA: VIS - where VIS is the name of the JIRA project. Seems a simple qu...
Andrew Tipton over 8 years ago in Jira 2 Already exists

Pull JIRA Original Estimate not Remaining Estimate

We use sub-tasks or even regular tickets in JIRA to do our estimates so they can be planned into sprints. When these estimate tickets are closed on the JIRA side it seems that the estimates they are for are zeroed out on the Aha side. The only thi...
Guest over 8 years ago in Jira 0 Already exists

Assignee does not get sent to Jira if using Default Assignee functionality

If you use the "default assignee" functionality, then that assignee will not get sent to Jira, even if that user exists in Jira. This could be considered a bug.
Avigail Ehrenhaus over 8 years ago in Jira 0 Already exists

Total value of Salesforce opportunities or # of cases as a column in the Idea list

When prioritizing ideas, they are easily filtered by vote count. What would also be useful is total opp value and case count. As you can only see the aggregated value of opps when clicked into an Idea, it would be great if the total amount could...
Guest about 9 years ago in Integrations 2 Already exists

Automated or Scheduled Import from Jira

Enable an automatic or scheduled import of tickets from Jira. My dev team creates tickets on a range of projects over the course of the week. I'd like the ability to have these loaded into Aha before my weekly sprint planning meeting so I can ass...
James Conklin almost 7 years ago in Jira 0 Already exists