Integrations

What is the challenge? If you use the drop-down menu to enable an integration versus the blue button at the bottom of the Enable tab on Integration settings, currently, it does not allow you to use that integration as a template. You must use the ...

What is the challenge? Out-of-the-box Jira field values cannot be synced, causing the inability to bidirectionally sync that field between Aha and Jira. What is the impact? Aha is meant to be the singular solution for Product teams to set their st...

The original version of the Aha! -> Slack integration included the name of the organization when a proxy vote is reported. The newly updated version does not include the organization, which makes it difficult for our team to track where the vot...

What is the challenge? When mapping Components in Jira to a predefined choice custom field in Jira, you are not given the option to map the values. If there is a failure in the import due to this field, no record or error information is displayed....

What is the challenge? When an integrated epic or feature is moved in a dev tool (Jira or Rally) to an "unscheduled" release, the relationship in Aha! is null and no change occurs. This is problematic because the release was changed but the Aha! r...

What is the challenge? My infosec policy prevents me from being able to add the 2.0 Slack integration because it's not yet approved by Slack However, I'm unable to add 1.0 integrations to new workspaces. What is the impact? I can't use the Slack i...

What is the challenge? If you introduce Version<>Release mapping to an existing integration or you link a record to an existing Jira record, subsequent updates are creating a new Aha! release (linked to the Jira issues's Fixed Version) but t...

What is the challenge The JIRA ID and JIRA Key are reportable attributes within Aha! and they were recently updated so they could be filtered in the reports. However, I need to reference these fields for custom calculations. What is the impact? I ...

What is the challenge? As part of a migration, we are planning to change existing integrations and switch from using "Template A" to "Template B". The challenge is that "Template B" is not available for selection unless it is integrated with the s...

What is the challenge? Records are being skipped in the Jira integration if they are linked to a parent record in another workspace. This happens specifically when the webhook to create the child record includes the parent record. What is the impa...