Integrations

When creating Epics in Jira, they don't integrate into Aha. They will only integrate if you create child records under them that integrate into Aha. Epics need to be able to be integrated into Aha on their own.

We have a small team of people who can create integrations. The integration always sets the user who created the integration as the 'run as' user. When we have staff turnover, we have to manually change the integration 'run as' user. There could b...

Current Salesforce idea integration is only with Accounts, Cases and Opportunities. Would like to be able to associate with a contact

When using AHA to integrate with other platforms such as Jira, sometimes fields are not mapped correctly due to either changes in Jira or custom fields in AHA. When this mismatch happens, we are only presented with 'unhandled error exception. Plea...

Today, sending a release converts all the feature types to the default Jira issue type specified in the Jira integration mappings. This makes the release level integration useless if you manage different feature types in Aha (e.g. bug, defect, fea...

What is the challenge? Steps: Create a feature in Aha and add a screenshot within the description. Send the feature to Jira. Result: In Jira, the image has a bunch of white space to the left and right of the image. So the image is small in Jira. W...

I feel like there is a gap in the Zendesk integration. Aha! allows the support agent to link to an idea/create an idea, but there is no simple way to direct the actual customer to the idea so they can vote on it, comment on it, etc. As a support r...

Would like to track when a feature was sent to JIRA and by who? Can you please let me know how I can accomplish this? JIRA_KEY (I am able to pull) JIRA_KEY_CREATE_DATE (Not known) JIRA_KEY_CREATED_BY Thank you //Need this for SOC compliance//

As features are being updated in Rally by development team, a feature can get deleted in Rally for a variety of reasons. When this occurs, the corresponding feature in Aha does not get deleted automatically. Instead it remains in Aha without any i...

It would be great if we could see the description of the idea when posting it through slack (or Workplace). Additionally, if we could vote through the thumbnail/preview, that would be awesome (not sure if this is possible though). Thanks!