Ideas portal

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Differentiation on Ideas Portal of Idea Promotion Work Item Type

Many of our Ideas entered from the ideas portal become Features in our backlog, however there are also ideas that become Epics/Master Features. When an idea is promoted a feature or an epic, the idea status changes to "Likely to Implement". It wou...

Guest almost 5 years ago in Ideas portal 0 Future consideration

1 VOTE

Allow custom visibility for ideas from Zendesk

To allow users to configure the visibility from zendesk, so that customer data isn't shared.

Guest almost 5 years ago in Ideas portal 0 Future consideration

2 VOTE

Different Logo for Ideas Portal Emails

Our Logo uses white text on a coloured background which looks great in the Ideas Portal. However the email which is sent out to a User raising an idea on the Portal only has a white background. The text in our logo image is therefore invisible. Ca...

John Hopkin over 9 years ago in Branding 0 Unlikely to implement

1 VOTE

Add Attachement-File to ideas

it would be nice, if you could add drafts or photos to ideas - in case an idea is more complex -

Guest almost 5 years ago in Ideas portal 0 Already exists

1 VOTE

Allow Portal Users to update Status

We use a Pending Close status to let the Portal User who submitted the idea know that the issue has been resolved or a new feature has been created. It would be great if the Owner of the ticket could then close the ticket directly or push it back ...

Rich Taylor almost 5 years ago in Ideas portal 0 Future consideration

1 VOTE

Text box when "Other" option is selected in an Idea Form

Idea forms allow for the user to choose which option. I have also added a choice of "Other." I would like the user to explain the "Other" selection when this is selected. As a workaround I have added a notes field after the selection options and a...

Guest almost 5 years ago in Ideas portal 0 Future consideration

1 VOTE

Display number of votes per users when looking at votes for an idea

Currently when clicking on votes for an idea a dialog pops up that shows a table of voters with name and when they voted. Since we allow more than one vote per user, it would be great if the number of votes where displayed in this dialog as well.

Tobias Lehtipalo almost 5 years ago in Voting 0 Future consideration

1 VOTE

Employee Account Indicator

It would be cool if there was a way that customers on the portal page could know that they are engaging with an employee from the company. Other than the admin message, there’s no way to tell. Specifically, in the flow of conversation there should...

Yancey Larochelle-Williams about 5 years ago in Ideas portal 0 Future consideration

1 VOTE

Improved UX for setting up multi-product ideas portals

In order to set-up a multi-product ideas portal, you need to first set-up a portal for a single product and then add additional ones into it. This seems a bit counter-intuitive from a UX standpoint. It may be better to allow users to specify an id...

Guest about 5 years ago in Ideas portal 0 Already exists

1 VOTE

Log in button not visible

Log in button not visible to a new user when he/she first visits the portal. It is below "filter by categories" section and hard to locate. Can log in button be below "add a new idea" button or on the top of the page so its visible to the new users

aamli agarwal about 5 years ago in Ideas portal 0 Unlikely to implement

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