Ideas portal for Help centre, end-user support knowledgebase
Our ideas portal is the go-to for crowd sourcing customer ideas, and will soon be the place we host our release notes (cool feature btw!) We still maintain a help centre from another provider, which currently contains our support knowledgebase, us...
John Hopkin
almost 3 years ago
in Ideas portal
3
Future consideration
We would like to be able to hide the vote count from certain users that login to our Ideas portal. In this case, our customers specifically. Having Ideas with visible a large number of votes creates pressure to implement from clients that we would...
Make the user persona custom field more user-friendly
Currently, I have a user persona custom field on my ideas portal. When adding new ideas, I get a dropdown of the user personas, which is fine. But once the idea is displaying for other users to see, it simply lists the selected user persona like t...
Filter the Releases In the "Promote New Feature" drop-down
We are a SaaS product and have a ton of releases. I would like the ability to only have one or two releases show up in the drop-down so I can immediately assign it to the current development train.
Guest
over 5 years ago
in Ideas portal
2
Unlikely to implement
Often when writing up an idea you are just trying to capture it quickly, but very likely, you can make it more understandable or simpler after the creation, but Aha doesn't let me edit either the summary or the body of the idea.
This doesn't seem ...
Guest
over 8 years ago
in Ideas portal
2
Already exists
Make sure the main aha and the portal share the same logins
It looks like the main aha site and the ideas portal don't share the same user sessions. This leads to never-ending login issues. For instance If I open the portal in a new tab, then SSO logs me in with the portal user. Any idea I create are then ...
Guest
almost 3 years ago
in Ideas portal
2
Already exists